About Company
Discover your career launchpad with Career.zycto, where we specialize in fostering emerging talent within Nigeria’s dynamic financial landscape. We believe in providing robust entry-level opportunities that pave the way for long-term professional success. For an aspiring Bank Teller Support Aide, our firm offers unparalleled mentorship and a structured environment to master foundational banking operations and customer service excellence. This is more than a job; it’s a stepping stone to a thriving career, designed to empower you from day one in the heart of Osogbo.
Job Description
Are you ready to embark on a fulfilling career in the banking sector? Career.zycto is seeking enthusiastic and detail-oriented individuals to join a prominent financial institution as a Bank Teller Support Aide. This entry-level position is perfect for someone eager to learn the ropes of banking operations, provide exceptional customer service, and contribute to the smooth functioning of a busy branch. As a Bank Teller Support Aide, you will be an integral part of the front-line team, assisting tellers and customers alike, ensuring a positive and efficient banking experience for everyone who walks through the doors. This role offers an incredible opportunity to gain hands-on experience, develop vital professional skills, and lay the groundwork for advancement within the financial industry. We are looking for individuals with a strong work ethic, a passion for helping people, and a commitment to accuracy and professionalism. If you’re a quick learner with a friendly demeanor and a desire to kickstart your career in a dynamic environment, we encourage you to apply.
Key Responsibilities
- Warmly greet and welcome customers to the bank branch, directing them to the appropriate service points.
- Assist customers with basic inquiries, providing information on branch services and directing complex issues to relevant personnel.
- Support bank tellers by organizing paperwork, preparing documents for transactions, and ensuring the teller area remains neat and orderly.
- Manage customer queues efficiently, ensuring minimal waiting times and a smooth flow of traffic within the branch.
- Help maintain the overall cleanliness and presentation of the banking hall and customer service areas.
- Perform general administrative tasks such as filing, sorting mail, and data entry as required by the branch operations.
- Observe and learn from experienced tellers and banking professionals, actively seeking opportunities to expand knowledge of banking procedures.
- Adhere strictly to all bank policies, procedures, and regulatory requirements, upholding the highest standards of integrity and security.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation with a friendly and approachable demeanor.
- High level of accuracy and attention to detail.
- Basic computer literacy and comfort with standard office software.
- Ability to work effectively in a fast-paced team environment.
- Proven reliability and punctuality.
- Minimum of a High School Diploma or General Educational Development (GED).
Preferred Qualifications
- Ordinary National Diploma (OND) or Higher National Diploma (HND) in Business Administration, Banking & Finance, or a related field.
- Previous experience in a customer-facing role (e.g., retail, hospitality, administrative support).
- Familiarity with basic banking concepts or a strong desire to learn about financial services.
Perks & Benefits
- Competitive entry-level salary package.
- Comprehensive health and wellness benefits.
- Paid time off and public holidays.
- Robust training and development programs designed for career growth.
- Opportunities for professional advancement within the banking sector.
- A supportive and collaborative work environment.
- Exposure to a reputable financial institution and invaluable industry experience.
How to Apply
Eager to start your journey in banking? We invite qualified candidates to submit their application by clicking the link below. Please ensure your resume is up-to-date and highlights any relevant customer service or administrative experience. We look forward to reviewing your application!
