About Company
Standard Bank Group is a leading African financial services group with a rich history spanning over 150 years. We are dedicated to driving growth and prosperity across the continent by connecting individuals, businesses, and communities with financial opportunities. With a presence in 20 African countries and key global financial centres, we pride ourselves on being an innovative, client-centric organisation committed to ethical practices and sustainable development. Join a team where your contributions matter, and your career growth is nurtured within a diverse and inclusive environment.
Job Description
We are seeking a diligent and detail-oriented Banking Officer to join our Loan Processing team in Port Elizabeth (Gqeberha). This pivotal role is at the heart of our lending operations, ensuring that our clients receive efficient, accurate, and compliant service as they pursue their financial goals. As a Banking Officer, you will be responsible for the end-to-end processing of various loan applications, from initial submission through to approval and disbursement. Your expertise will directly contribute to our clients’ ability to secure financing for personal needs, business expansion, or property acquisition, making a tangible difference in their lives.
This position requires an individual with a strong understanding of banking principles, credit assessment, and regulatory compliance, particularly within the South African financial landscape. You will be expected to meticulously review applications, verify documentation, perform credit checks, and liaise with both clients and internal stakeholders to ensure a seamless and positive experience. The successful candidate will possess exceptional organisational skills, a keen eye for detail, and the ability to work effectively under pressure while maintaining the highest standards of accuracy and confidentiality. If you are passionate about enabling financial progress and thrive in a dynamic, service-driven environment, this opportunity at Standard Bank is for you.
Key Responsibilities
- Process loan applications accurately and efficiently, ensuring all necessary documentation is complete and verified.
- Conduct thorough credit assessments and financial analysis in accordance with Standard Bank's lending policies and regulatory requirements.
- Liaise directly with clients to clarify information, request additional documents, and provide updates on application status.
- Collaborate with credit analysts, relationship managers, and other internal departments to facilitate timely loan approvals and disbursements.
- Ensure strict adherence to all internal policies, procedures, and external financial regulations (e.g., NCA, FICA).
- Maintain accurate and up-to-date records of all loan applications and client interactions within the banking system.
- Identify and escalate any potential risks, discrepancies, or fraudulent activities detected during the processing stage.
- Assist in the preparation of reports related to loan processing volumes, turnaround times, and outstanding applications.
- Provide exceptional customer service, addressing client queries and concerns professionally and promptly.
- Contribute to continuous improvement initiatives within the loan processing department to enhance efficiency and client satisfaction.
Required Skills
- Minimum of 3 years of experience in a banking or financial services environment, with direct exposure to loan processing or credit administration.
- Strong understanding of lending principles, credit assessment methodologies, and financial products.
- In-depth knowledge of South African financial regulations, including the National Credit Act (NCA) and Financial Intelligence Centre Act (FICA).
- Excellent analytical skills with a keen eye for detail and accuracy.
- Proven ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
- Exceptional verbal and written communication skills in English, with the ability to interact professionally with diverse stakeholders.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with banking software/CRM systems.
- High level of integrity, ethical conduct, and commitment to confidentiality.
Preferred Qualifications
- A Bachelor’s degree or Diploma in Finance, Business Administration, Economics, or a related field.
- Relevant certifications in banking, credit management, or compliance.
- Experience with specific loan origination and processing software used within Standard Bank.
- Ability to speak additional South African languages (e.g., isiXhosa, Afrikaans).
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive medical aid and provident fund contributions.
- Opportunities for professional development and career advancement within a leading financial institution.
- Access to ongoing training programmes and e-learning platforms.
- A supportive and collaborative work environment.
- Employee wellness programmes.
- Generous paid time off.
How to Apply
Interested candidates who meet the specified requirements are invited to apply online. Please click on the application link below to visit our careers portal. Search for ‘Banking Officer’ or ‘Loan Processing’ roles in ‘Port Elizabeth’ or ‘Gqeberha’ and submit your detailed CV along with a cover letter outlining your relevant experience and qualifications.