About Company
The Jamaica Urban Transit Company (JUTC) is the leading provider of public bus transportation services in the Kingston Metropolitan Transport Region (KMTR). Dedicated to connecting communities and fostering socio-economic development, JUTC is committed to offering safe, reliable, and affordable transport solutions to thousands of commuters daily. With a fleet of modern buses and a team of dedicated professionals, we pride ourselves on our pivotal role in the daily lives of Jamaicans. At JUTC, we believe in serving with excellence, prioritizing passenger comfort and safety, and contributing positively to the environment through efficient transport practices. Join our dynamic team and become a part of a company that is truly moving Jamaica forward.
Job Description
Are you a highly energetic, service-oriented individual with a passion for helping people? Do you thrive in a dynamic, fast-paced environment where every day brings new interactions? The Jamaica Urban Transit Company (JUTC) is seeking dedicated and enthusiastic Part-Time Bus Conductor Attendants to join our operations in Half Way Tree, Kingston. This vital role is at the heart of our public transport service, ensuring a smooth, safe, and pleasant journey for our valued passengers across the Kingston Metropolitan Transport Region. As a Bus Conductor Attendant, you will be the friendly face of JUTC, responsible for assisting passengers, managing fare collection, and maintaining order on board our buses. You will play a crucial role in delivering an excellent customer experience, helping to keep our city moving efficiently and punctually. This isn’t just a job; it’s an opportunity to contribute significantly to your community, supporting daily commuters as they navigate their routines for work, school, and personal appointments. We are looking for individuals who possess strong communication skills, a keen eye for detail, a basic understanding of mathematics for accurate fare handling, and a genuine commitment to public service. The ideal candidate will be a proactive problem-solver, capable of handling various situations with professionalism and calm. If you are reliable, punctual, and ready to be an essential part of Kingston’s daily pulse, ensuring the comfort and safety of our passengers, we encourage you to apply. We offer comprehensive training, a supportive work environment, and the chance to develop valuable skills in a critical industry. Your contribution will directly impact the hundreds of thousands of lives we touch every day. Become a key member of the JUTC family and help us continue our mission of providing premier public transportation services, fostering connectivity, and enhancing the urban experience for all Jamaicans.
Key Responsibilities
- Greet passengers warmly and assist them with boarding and alighting the bus, paying special attention to the elderly, disabled, and children.
- Accurately collect fares, issue tickets, and provide change efficiently.
- Ensure the safety and comfort of all passengers throughout the journey.
- Communicate effectively with the bus driver regarding stops, passenger movements, and any incidents.
- Provide clear and concise information about routes, stops, and schedules as needed.
- Maintain order and cleanliness within the bus cabin, reporting any issues to the driver or supervisor.
- Handle passenger inquiries and minor complaints with professionalism and a problem-solving approach.
- Report any unusual occurrences, breakdowns, or security concerns to the appropriate channels.
- Adhere strictly to all JUTC operational procedures and safety regulations.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation and a friendly demeanor.
- Basic arithmetic skills for fare collection and change management.
- High level of reliability, punctuality, and responsibility.
- Ability to work effectively in a dynamic, fast-paced public environment.
- Physical stamina to stand and move around the bus for extended periods.
- Ability to work independently and as part of a team.
Preferred Qualifications
- High School Diploma or CXC equivalent.
- Previous experience in a customer-facing role, ideally within public transport or a service industry.
- Familiarity with Kingston's major bus routes and geographical landmarks.
- First Aid certification (a distinct advantage).
Perks & Benefits
- Competitive hourly wage.
- Flexible part-time working hours to suit your lifestyle.
- Comprehensive paid training program.
- Opportunity for career advancement within JUTC.
- Contribution to vital community service and urban development.
- Supportive and collaborative team environment.
- Access to employee welfare programs.
How to Apply
If you are ready to embark on a rewarding journey with JUTC, we invite you to apply! Please ensure your application highlights your customer service experience and commitment to public transport. To apply for this exciting opportunity, please click on the link below.