About Company
At Career.zycto, we empower organizations to build resilience and maintain operational integrity in the face of unforeseen disruptions. For a Business Continuity Support Clerk, this means joining a dynamic team dedicated to safeguarding critical functions and ensuring seamless recovery strategies. We foster a collaborative, supportive environment where your organizational skills and keen eye for detail will directly contribute to our clients’ stability. If you thrive on meticulous planning and enjoy being a pivotal part of preparedness efforts, Career.zycto offers a unique opportunity to develop your expertise and make a tangible difference from a remote setting.
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Job Description
This role focuses on providing crucial administrative and operational support to our Business Continuity Management (BCM) team. The Business Continuity Support Clerk will be instrumental in the day-to-day execution of BCM program activities, ensuring documentation is current, communications are timely, and data is accurately maintained. Working remotely from Waterdown, Hamilton, you will collaborate closely with various internal stakeholders and external clients, contributing to the development, implementation, and maintenance of robust business continuity plans (BCPs) and disaster recovery (DR) strategies.
Your primary responsibilities will include assisting with the coordination of BCM exercises, scheduling meetings, preparing reports, and maintaining accurate records of BCM-related assets and incidents. This position is ideal for an organized, detail-oriented individual eager to enter the critical field of organizational resilience. You will gain invaluable experience supporting the lifecycle of business continuity planning, from risk assessment and business impact analysis (BIA) support to plan development, testing, and ongoing maintenance. This is not just a clerical role; it’s an opportunity to be at the heart of ensuring our clients’ ability to withstand and recover from disruptions, protecting their operations, reputation, and stakeholders.
As a remote team member, you will need to demonstrate strong self-motivation, excellent time management, and impeccable communication skills to effectively interact with colleagues and clients through virtual platforms. You’ll be using various software tools for documentation, project management, and communication, making tech-savviness a key asset. We are looking for someone who is proactive in identifying areas for improvement, capable of handling sensitive information with discretion, and committed to upholding the highest standards of data integrity and confidentiality. The work you do will directly contribute to the stability and security of our clients’ operations, making this a rewarding role for someone passionate about preparedness and organizational resilience.
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Key Responsibilities
- Assist in the maintenance and updating of Business Continuity Plans (BCPs) and Disaster Recovery (DR) documentation.
- Coordinate and schedule meetings, workshops, and training sessions related to business continuity.
- Prepare and distribute BCM-related reports, presentations, and communications.
- Maintain accurate records of BCM assets, incidents, and recovery efforts.
- Support the coordination of BCM exercises, including scheduling, logistics, and documentation of outcomes.
- Monitor and track BCM program activities, ensuring adherence to timelines and standards.
- Facilitate communication between BCM team members, internal departments, and external clients.
- Manage document version control and ensure all BCM documentation is easily accessible and up-to-date.
- Assist with data entry and analysis related to risk assessments and business impact analyses (BIAs).
- Provide administrative support to the BCM team as required.
Required Skills
- Exceptional organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong written and verbal communication skills.
- Meticulous attention to detail and accuracy.
- Ability to work independently and collaboratively in a remote team environment.
- High level of discretion when handling sensitive information.
- Basic understanding of business operations and administrative processes.
Preferred Qualifications
- Previous experience in an administrative support role within a corporate environment.
- Familiarity with business continuity, disaster recovery, or risk management concepts.
- Experience with project management software (e.g., Asana, Trello) or collaboration tools (e.g., Slack, Microsoft Teams).
- Post-secondary education in business administration, office administration, or a related field.
- Ability to quickly learn and adapt to new technologies and processes.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Flexible remote work environment.
- Opportunities for professional development and training in BCM.
- Collaborative and supportive team culture.
- Work-life balance initiatives.
- Access to cutting-edge tools and technologies.
- Contribution to critical organizational resilience efforts.
How to Apply
Interested candidates are invited to submit their detailed resume and a cover letter outlining their qualifications and experience. Please click on the application link below to apply directly for this position.
