About Company
Vodacom Mozambique is a leading telecommunications company, part of the larger Vodacom Group, committed to connecting people and businesses across Mozambique. Since our inception, we have been at the forefront of digital innovation, providing reliable mobile, internet, and enterprise solutions that empower individuals and drive economic growth. We pride ourselves on a vibrant, inclusive work culture where talent is nurtured, innovation is celebrated, and every team member contributes to our vision of a digitally connected future. Joining Vodacom means becoming part of a dynamic team dedicated to making a tangible impact on society through technology, while fostering your personal and professional development in a fast-paced and rewarding environment.
Job Description
We are seeking a highly organized and proactive Business Operations Coordinator to join our dynamic team in Costa do Sol, Maputo. This pivotal role is essential in ensuring the smooth and efficient running of our daily business activities, supporting various departments, and contributing to the overall operational excellence of Vodacom Mozambique. The successful candidate will be instrumental in optimizing workflows, managing critical administrative tasks, and facilitating effective communication across the organization. You will be at the heart of our operations, acting as a crucial link between management, staff, and external stakeholders. This role offers an exciting opportunity for someone passionate about operational efficiency, problem-solving, and driving positive change within a leading telecommunications company. If you thrive in a fast-paced environment, possess exceptional organizational skills, and are committed to contributing to a company that makes a real difference in people’s lives, we encourage you to apply. Your contribution will directly support our mission to keep Mozambique connected and empowered.
Key Responsibilities
- Coordinate daily business operations, ensuring adherence to company policies and procedures.
- Streamline administrative processes and workflows to enhance efficiency and productivity.
- Manage and maintain operational documentation, records, and databases with high accuracy.
- Support various departments (e.g., Sales, Marketing, Customer Service) with operational needs.
- Facilitate internal and external communications, including drafting reports, presentations, and correspondence.
- Assist in the planning and execution of projects, tracking progress and ensuring timely completion.
- Monitor operational performance metrics and prepare reports for management review.
- Coordinate logistics for meetings, workshops, and company events.
- Identify areas for operational improvement and propose solutions to management.
- Liaise with vendors and suppliers to ensure efficient procurement and service delivery.
Required Skills
- Proven experience in an operations coordination, administrative, or project support role.
- Excellent organizational and time management skills with the ability to prioritize tasks effectively.
- Strong written and verbal communication skills in both Portuguese and English.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- High level of attention to detail and accuracy.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong problem-solving abilities and a proactive approach to challenges.
Preferred Qualifications
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Experience within the telecommunications industry.
- Familiarity with project management methodologies or tools.
- Ability to analyze data and present findings clearly and concisely.
Perks & Benefits
- Competitive salary package and performance bonuses.
- Comprehensive health and wellness programs.
- Opportunities for professional development and career growth.
- Dynamic and collaborative work environment.
- Employee discounts on Vodacom products and services.
- Transport allowance.
How to Apply
Interested candidates are invited to apply by clicking on the application link below. Please ensure your CV and cover letter clearly demonstrate your suitability for this role. We look forward to reviewing your application and potentially welcoming you to the Vodacom Mozambique family.