About Company
Join Career.zycto, a forward-thinking organization dedicated to elevating the standards of care delivery in Edinburgh. We understand the profound impact a well-supported Care Plan Supervisor Lead has on both clients and care teams. At Career.zycto, we foster a culture of continuous learning and empower our leaders with the tools and training they need to excel. If you’re passionate about making a tangible difference, eager to grow your supervisory skills, and thrive in an environment that prioritizes empathy and professional development, you’ll find your purpose with us. We’re building a team where your leadership truly matters.
Job Description
Are you ready to step into a leadership role where your passion for care transforms lives and empowers a dedicated team? Career.zycto is seeking a highly motivated and compassionate Care Plan Supervisor Lead to join our vibrant team in South Queensferry, Edinburgh. This is an exceptional opportunity for an experienced care professional looking to advance their career, with comprehensive training provided to ensure your success in supervision and leadership.
As a Care Plan Supervisor Lead, you will be at the heart of our service delivery, playing a pivotal role in ensuring the highest standards of person-centered care. You will mentor and guide our committed care staff, overseeing the development and meticulous implementation of individualized care plans that truly reflect the needs and wishes of our clients. Your leadership will ensure compliance with all regulatory requirements, foster a supportive team environment, and drive continuous improvement in our care services. We believe in nurturing talent, and this role is designed for someone who is eager to learn, grow, and lead with empathy and expertise. If you possess a keen eye for detail, excellent communication skills, and a genuine desire to make a difference in the community, we encourage you to apply. Join us and become an integral part of a team that values your contribution and invests in your professional journey.
Key Responsibilities
- Supervise, support, and mentor a team of care professionals, fostering a positive and productive work environment.
- Oversee the development, implementation, and regular review of personalized care plans for clients, ensuring they meet individual needs and preferences.
- Ensure all care plans and service delivery adhere strictly to regulatory standards, company policies, and best practices in health and social care.
- Provide ongoing training, guidance, and professional development opportunities to care staff, enhancing their skills and knowledge.
- Conduct regular quality assurance checks, audits, and service user feedback sessions to monitor and improve care quality.
- Act as a primary point of contact for complex client cases, family concerns, and escalate issues as appropriate.
- Collaborate effectively with external healthcare professionals, local authorities, and other agencies to ensure integrated care.
- Maintain accurate, confidential, and up-to-date client records and team documentation.
- Participate in the on-call rotation as required, providing out-of-hours support and guidance.
- Contribute actively to the continuous improvement of care services and the development of new initiatives within the organisation.
Required Skills
- Proven experience (minimum 2 years) in a care setting, such as a Senior Care Assistant or Care Coordinator.
- Excellent communication, interpersonal, and leadership skills.
- Strong organizational abilities with a keen eye for detail and effective time management.
- Proficiency in basic computer applications and willingness to learn care management software.
- Ability to lead, motivate, and develop a diverse team of care professionals.
- Demonstrated empathy, patience, and a genuine passion for providing high-quality care.
- Full UK driving license and access to a reliable vehicle for travel within the local area.
Preferred Qualifications
- SVQ Level 3 in Health and Social Care (or equivalent qualification).
- Previous supervisory or team leader experience within a care environment.
- Comprehensive knowledge of local health and social care regulations and guidelines in Scotland.
- Current First Aid certification.
Perks & Benefits
- Comprehensive, fully paid training program tailored to your leadership development.
- Competitive salary and attractive pension scheme.
- Generous annual leave entitlement, increasing with service.
- Clear pathways for career progression and ongoing professional development opportunities.
- A supportive, collaborative, and empowering team environment.
- Access to a confidential employee assistance program for personal and professional well-being.
- Exclusive employee discounts on various retail and lifestyle services.
- Free uniform and essential Personal Protective Equipment (PPE).
- Company referral bonus scheme for introducing new talent.
How to Apply
If you are a dedicated care professional eager to take the next step in your career and lead a compassionate team, we encourage you to apply. Please click on the application link below to submit your CV and a cover letter outlining your experience and why you are the ideal candidate for this role. We look forward to hearing from you!
