About Company
Seeking a stable and rewarding career? Career.zycto champions a supportive work environment where our dedicated operational staff, like our Caretakers, are the backbone of our success. We manage diverse properties, prioritizing safety, order, and impeccable upkeep across Mauritius. Join a team where your vigilance and commitment to maintaining a secure and pleasant environment are not just appreciated, but essential. We believe in providing the tools and respect necessary for you to excel in this crucial role, fostering a sense of belonging and purpose within our expanding portfolio.
Job Description
This critical role is for a dedicated and vigilant Caretaker – Property and Guard to join our growing team in the vibrant Sodnac, Quatre Bornes area. We are seeking an individual who takes immense pride in maintaining a safe, clean, and impeccably ordered environment for our diverse properties and their esteemed occupants. As a Caretaker, you will serve as the essential frontline presence, ensuring the robust security of the premises, diligently monitoring access points, and responding promptly and effectively to any irregularities, incidents, or emergencies that may arise. This isn’t merely a job; it’s a profound commitment to upholding the highest standards of property integrity, asset protection, and the personal safety and comfort of everyone within our managed spaces.
Your day-to-day responsibilities will encompass a comprehensive and dynamic blend of critical security duties and general property maintenance tasks. You will be actively responsible for conducting regular patrols of the designated areas, meticulously verifying the identity of all visitors, contractors, and deliveries, and maintaining detailed, accurate logs of all significant activities and incidents. Beyond the crucial security aspect, you will play a pivotal role in the ongoing upkeep and aesthetic presentation of the property. This involves performing essential minor repairs, proactively identifying maintenance needs, coordinating efficiently with external service providers for larger or specialized issues, and consistently ensuring that all common areas, facilities, and amenities are presentable, functional, and inviting. Specific tasks may include light gardening, basic plumbing fixes, routine electrical checks, painting touch-ups, and general handyman work that keeps our facilities running smoothly.
We are specifically looking for someone with an eagle eye for detail, a highly proactive and resourceful approach to problem-solving, and an unwavering sense of responsibility. You must possess excellent communication skills, enabling you to interact effectively and courteously with tenants, visitors, management, and service personnel, maintaining a professional and composed demeanor at all times. The ability to react calmly, decisively, and logically under pressure, and to enforce property rules respectfully yet firmly when necessary, is absolutely paramount. This position offers a unique opportunity to be a pivotal and respected part of a thriving community, directly contributing to the peace of mind and satisfaction for all property users. If you are a reliable, trustworthy, and hands-on individual eager to apply your skills and dedication to fostering a secure, well-maintained, and harmonious environment, we strongly encourage you to apply. Your commitment and vigilance will directly contribute to the safety, comfort, and positive experience of our property occupants.
Key Responsibilities
- Conduct regular patrols of the property to ensure security, identify potential hazards, and prevent unauthorized access.
- Monitor surveillance equipment, access points, and enforce strict entry/exit procedures for all individuals and vehicles.
- Respond promptly and appropriately to alarms, disturbances, and emergency situations, following established protocols.
- Maintain accurate and detailed daily logs of activities, incidents, visitor information, and maintenance issues.
- Perform essential minor repairs and maintenance tasks across the property (e.g., plumbing, electrical, carpentry, painting).
- Oversee the cleanliness, tidiness, and aesthetic presentation of common areas, including efficient waste management.
- Coordinate effectively with external contractors and service providers for specialized repairs or scheduled maintenance.
- Regularly inspect and ensure proper functioning of property equipment and systems (e.g., lighting, fire safety equipment, HVAC basics).
- Assist tenants, occupants, and visitors with inquiries or minor issues, demonstrating excellent customer service and a helpful attitude.
- Report significant maintenance issues, security breaches, or unusual occurrences to management promptly and clearly.
- Enforce property rules and regulations in a fair, consistent, and respectful manner to maintain order and harmony.
Required Skills
- Proven experience (minimum 18 months) in a security or property maintenance role.
- Strong observational skills, exceptional attention to detail, and ability to detect unusual activities.
- Demonstrated ability to perform basic maintenance, handyman, and repair tasks.
- Excellent verbal and written communication and interpersonal skills.
- Physical fitness and ability to stand, walk, patrol, lift moderate weights, and perform manual tasks.
- Unquestionable reliability, trustworthiness, and a high level of integrity.
- Ability to work independently with minimal supervision and also collaborate effectively as part of a team.
- Basic understanding of security protocols, emergency procedures, and safety guidelines.
- Effective problem-solving abilities and a proactive, resourceful approach to challenges.
Preferred Qualifications
- Valid security guard license or certification (if applicable in Mauritius).
- First Aid and CPR certification.
- Proficiency in English, French, and Mauritian Creole.
- Familiarity with local health and safety regulations.
- Experience operating and monitoring CCTV systems and access control technologies.
- Valid driving license (manual preferred) for potential transport duties.
Perks & Benefits
- Competitive salary package.
- Comprehensive health insurance benefits.
- Generous paid time off and observance of public holidays.
- Opportunities for professional development and continuous training.
- A supportive, stable, and respectful work environment.
- Employee recognition programs for outstanding performance.
- Meal allowances.
- Company-provided uniform and personal protective equipment (PPE).
How to Apply
If you are a dedicated and vigilant individual ready to take on this vital role, we invite you to submit your detailed CV and a comprehensive cover letter outlining your relevant experience, practical skills, and why you are the ideal candidate for this Caretaker – Property and Guard position. Please ensure your application highlights your commitment to property care, security, and exceptional service. To apply, please click on the link below.
