About Company
Shoprite is a leading African retailer, committed to providing quality products at affordable prices to communities across the continent. With a significant presence in Mozambique, Shoprite Beira serves as a vital hub, offering fresh produce, groceries, and essential household items to thousands of customers daily. Our success is built on a foundation of customer satisfaction, efficient operations, and a dedicated team that embodies our values of respect, integrity, and excellence. We believe in fostering a supportive work environment where employees are empowered to grow, develop new skills, and contribute meaningfully to the local economy. Joining Shoprite means becoming part of a diverse and dynamic team that is passionate about making a difference in the lives of our customers and colleagues.
Job Description
Are you seeking an exciting opportunity to kickstart your career in the vibrant retail sector? Shoprite Beira is looking for enthusiastic and dedicated individuals to join our team as an Entry Level Checkstand Counter Handler in Munhava. This is a fantastic chance for someone with a positive attitude and a willingness to learn to become an integral part of our customer service operations. As a Checkstand Counter Handler, you will be the face of Shoprite, providing friendly and efficient service to our valued customers as they complete their shopping experience. Your primary role will involve operating the point-of-sale (POS) system, accurately scanning merchandise, processing various payment methods including cash, card, and mobile payments, and ensuring every transaction is handled with precision and care. Beyond the transaction, you will be responsible for maintaining the cleanliness and organization of your checkstand area, assisting customers with inquiries, and ensuring a pleasant and welcoming atmosphere. This entry-level position offers comprehensive on-the-job training, allowing you to develop essential retail skills, customer service expertise, and a deeper understanding of supermarket operations. We are looking for individuals who are reliable, possess basic mathematical skills, and are eager to contribute to a fast-paced and rewarding environment. If you’re ready to embark on a career path with opportunities for growth and development within a leading retail brand, we encourage you to apply!
Key Responsibilities
- Operate the point-of-sale (POS) system efficiently and accurately to process customer transactions.
- Scan merchandise, ensuring correct pricing and handling of goods.
- Handle cash, credit/debit card, and mobile payments, providing accurate change and receipts.
- Greet customers warmly and provide excellent customer service, addressing inquiries and concerns politely.
- Maintain a clean, organized, and well-stocked checkstand area.
- Assist with bagging groceries and ensuring customers leave with all their purchased items.
- Adhere to all company policies and procedures, including those related to loss prevention and security.
- Assist in other areas of the store as needed, such as shelf stocking or general tidiness.
- Collaborate effectively with team members to ensure smooth store operations.
- Communicate product feedback or customer service issues to supervisors.
Required Skills
- Basic mathematical proficiency for handling cash and making change.
- Strong communication and interpersonal skills.
- Customer service orientation with a friendly and approachable demeanor.
- Ability to work in a fast-paced environment and stand for extended periods.
- High level of reliability and punctuality.
- Willingness to learn and adapt to new systems and procedures.
Preferred Qualifications
- Secondary school certificate or equivalent.
- Prior experience in a customer-facing role (e.g., retail, hospitality) is a plus, but not required.
- Fluency in Portuguese is highly advantageous.
- Ability to work flexible hours, including weekends and public holidays.
Perks & Benefits
- Competitive entry-level salary.
- Comprehensive on-the-job training and skill development.
- Opportunities for career advancement within a large retail group.
- Supportive and inclusive work environment.
- Employee discounts on a wide range of products.
- Access to health and wellness programs.
- Statutory benefits as per Mozambican labor law.
How to Apply
Ready to join the Shoprite family? We invite you to apply by clicking on the application link below. Please navigate to the Shoprite careers portal, filter by ‘Mozambique’ as the country, and search for ‘Cashier’, ‘Till Operator’, or similar entry-level roles in Beira. We look forward to reviewing your application!