About Company
Are you an meticulous Claims Adjuster seeking an environment where precision and problem-solving are celebrated? Career.zycto is rapidly establishing itself as a dynamic force in the insurance support sector, specializing in streamlined claims processing and resolution for a diverse client portfolio. We pride ourselves on our commitment to accuracy, efficiency, and innovative technology, empowering our team members to excel. Join a supportive culture that values analytical thinking and customer advocacy, providing ample opportunities for professional growth within a collaborative Leeds-based team. We believe in fostering expertise, ensuring every claim is handled with the utmost care and integrity.
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Job Description
Career.zycto is seeking a dedicated and detail-oriented Claims Adjuster with a strong focus on review and approvals to join our growing team in the Seacroft Hospital Area of Leeds. This pivotal role involves meticulously examining insurance claims, ensuring adherence to policy terms, regulatory guidelines, and company procedures. You will be responsible for assessing claim validity, negotiating settlements, and ultimately authorizing appropriate payments or denials, all while maintaining the highest standards of accuracy and fairness.
We are looking for an individual who thrives in a fast-paced environment, possesses exceptional analytical abilities, and is committed to delivering outstanding service to our clients and policyholders. As a Claims Adjuster, you will be a key player in our operations, directly impacting the lives of our customers by facilitating swift and equitable claim resolutions. You will engage with complex documentation, communicate findings clearly, and make informed decisions that uphold our reputation for integrity and efficiency. This role offers a unique opportunity to contribute to a company that values expertise, supports continuous learning, and fosters a collaborative atmosphere where your insights are genuinely valued. If you possess a keen eye for detail, strong communication skills, and a passion for navigating the complexities of claims, we encourage you to apply and become a part of our forward-thinking team. This is an on-site role, based in our modern Leeds office, offering a supportive environment designed for professional growth.
Key Responsibilities
- Conduct thorough investigations and reviews of insurance claims from initial submission to final resolution.
- Verify policy coverage, liability, and damages in accordance with company policies and industry regulations.
- Approve or deny claims based on comprehensive analysis of documentation, evidence, and policy terms.
- Negotiate fair and equitable settlements with claimants, policyholders, and third-party representatives.
- Communicate clearly and concisely with all stakeholders, explaining claim decisions and processes.
- Maintain accurate and detailed claim records, ensuring all documentation is complete and compliant.
- Collaborate with legal, underwriting, and other internal departments as necessary to resolve complex claims.
- Identify and investigate potential fraud, escalating suspicious activities as per company protocol.
- Stay updated on industry trends, regulatory changes, and best practices in claims adjusting.
- Contribute to continuous improvement initiatives within the claims department.
Required Skills
- Minimum of 2 years of experience in claims adjusting or a similar role within the insurance industry.
- Proven ability to interpret complex insurance policies and regulatory guidelines.
- Exceptional analytical and problem-solving skills with a keen eye for detail.
- Strong negotiation and decision-making abilities.
- Excellent written and verbal communication skills.
- Proficiency in claims management software and Microsoft Office Suite (Word, Excel, Outlook).
- Demonstrated ability to manage a diverse caseload efficiently and accurately.
- Understanding of relevant legal and compliance frameworks pertaining to claims.
Preferred Qualifications
- ACII or Cert CII qualification.
- Experience with specific types of claims (e.g., property, casualty, motor).
- Background in customer service or client-facing roles.
- Familiarity with local Leeds market specifics or UK insurance landscape.
- A bachelor's degree in Business, Finance, Law, or a related field.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and dental insurance.
- Generous paid time off and public holidays.
- Company-matched pension contributions.
- Professional development and training opportunities.
- Modern, collaborative office environment.
- Employee assistance program.
- On-site parking.
- Team-building events and social activities.
How to Apply
Interested candidates are invited to submit their detailed CV and a cover letter outlining their experience and suitability for this role. Please click on the application link below to apply directly. We look forward to reviewing your application and exploring how your skills can contribute to our team.
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