About Company
Lodwar Lodge is a renowned hospitality establishment nestled in the heart of Turkana County, Kenya. We pride ourselves on offering a serene and comfortable retreat for both local and international guests, whether they are visiting for business or leisure. Our lodge provides a range of amenities, including comfortable accommodation units, dining services, and conferencing facilities, all designed to offer an authentic Turkana experience blended with modern convenience. At Lodwar Lodge, we believe that exceptional service begins with a meticulously maintained environment, ensuring every guest feels welcome, relaxed, and valued during their stay with us. We are committed to upholding high standards of cleanliness and guest satisfaction, contributing positively to the local community and economy. Our mission is to provide an unparalleled guest experience through dedicated service and an immaculate setting.
Job Description
Are you passionate about creating pristine, welcoming spaces that leave a lasting impression? Lodwar Lodge is actively seeking a dedicated, meticulous, and experienced Cleaner to join our vibrant team. This role focuses specifically on maintaining the exceptional cleanliness and presentation of the residential apartment-style units within our expansive and serene property located in the heart of Turkana County, Kenya. This is a crucial position for an individual who takes immense pride in their work, possesses an eagle eye for even the smallest detail, and profoundly understands the direct impact a flawlessly clean environment has on overall guest satisfaction and comfort. As a Cleaner, you will be instrumental in ensuring that all assigned residential units, which include guest rooms, suites, and self-catering units, are maintained to the absolute highest standards of hygiene, sanitation, and aesthetic presentation. Your efforts will directly reflect the luxury, tranquility, and homely comfort that Lodwar Lodge is renowned for. Your daily tasks will extend far beyond mere routine tidying; you will be an integral part of crafting memorable and rejuvenating experiences for our diverse guests, providing them with a spotless, meticulously organized, and truly inviting ‘home away from home’. This role demands a proactive and self-motivated individual who can efficiently manage their time, execute tasks with minimal supervision, and seamlessly collaborate with other housekeeping and lodge team members to consistently uphold our unwavering reputation for excellence. If you are a hardworking individual with an unwavering commitment to unparalleled cleanliness, a steadfast dedication to ensuring guest comfort, and eager to contribute to a premier hospitality establishment in a unique part of Kenya, we strongly encourage you to apply. This full-time position offers a stable and supportive work environment where you can further develop your professional cleaning and hospitality skills while being a valued member of our family.
Key Responsibilities
- Perform routine and deep cleaning of residential units, including bedrooms, living areas, bathrooms, and kitchens, ensuring all surfaces are sparkling clean and sanitized.
- Dusting, sweeping, vacuuming, mopping, and polishing floors, furniture, and fixtures to maintain a pristine environment.
- Emptying waste bins, disposing of trash appropriately, and ensuring waste separation where applicable, adhering to environmental guidelines.
- Cleaning and sanitizing toilets, showers, bathtubs, sinks, and other bathroom fixtures to the highest hygienic standards.
- Washing windows, mirrors, and glass surfaces to ensure crystal-clear visibility and aesthetic appeal.
- Replenishing amenities such as soap, toilet paper, fresh towels, and other guest supplies to enhance guest comfort.
- Reporting any maintenance issues, damages, or safety hazards observed in the residential units promptly to management for quick resolution.
- Maintaining an accurate inventory of cleaning supplies and equipment, and notifying supervisors of replenishment needs in a timely manner.
- Adhering strictly to health and safety regulations and using cleaning agents safely and effectively according to manufacturer guidelines.
- Collaborating effectively with the housekeeping team to ensure timely turnaround of residential units, especially during peak occupancy periods.
- Responding courteously and efficiently to special guest requests regarding cleaning services, maintaining a high level of customer satisfaction.
Required Skills
- Proven experience (at least 1 year) in cleaning residential or commercial properties, demonstrating proficiency in various cleaning tasks.
- Strong understanding of modern cleaning techniques, appropriate use of cleaning products, and operation of cleaning equipment.
- Exceptional attention to detail and a keen eye for cleanliness, ensuring no spot is missed.
- Ability to work independently and manage time effectively to complete assigned tasks within specified deadlines.
- Good physical stamina and ability to perform duties requiring bending, lifting (up to 20kg), pushing, and standing for extended periods.
- Basic understanding of hygiene and sanitation standards, particularly in a hospitality setting.
- Reliable, punctual, and possessing a strong work ethic with a proactive attitude.
- Ability to follow instructions meticulously and adhere to company standards and procedures.
Preferred Qualifications
- High school diploma or equivalent secondary education.
- Prior experience in a hotel, lodge, or other hospitality environment.
- Familiarity with eco-friendly cleaning practices and sustainable waste management.
- Basic communication skills in English and Swahili.
- Ability to work flexible hours, including weekends and public holidays, as needed by the lodge's operational demands.
Perks & Benefits
- Competitive salary package commensurate with experience and skills.
- Opportunity to work in a reputable and growing lodge in the unique environment of Turkana County.
- Supportive and friendly team environment dedicated to guest satisfaction.
- Opportunities for professional development and training in hospitality and cleaning best practices.
- Staff meals provided during shifts.
- A health and safety compliant work environment.
- Contribution to a positive guest experience in a unique and culturally rich location.
How to Apply
If you are a dedicated and detail-oriented individual looking to contribute your cleaning expertise to a premier hospitality establishment, we encourage you to apply! Please submit your application by clicking on the link below, including your resume and a brief cover letter outlining your relevant experience and why you are the ideal candidate for this role. Only shortlisted candidates will be contacted for an interview.