About Company
Enashipai Resort & Spa is a multi-award-winning luxury resort located on the picturesque shores of Lake Naivasha, Kenya. Renowned for its unparalleled hospitality, exquisite natural beauty, and a steadfast commitment to providing guests with a memorable and enriching experience, Enashipai offers a serene escape complemented by world-class amenities. Our dedication to excellence extends to every aspect of our operations, from our pristine accommodations and vibrant dining options to our rejuvenating spa services. We pride ourselves on cultivating a warm, welcoming environment for both our cherished guests and our valued team members, fostering a culture of mutual respect, professionalism, and continuous improvement. Joining the Enashipai family means becoming part of a team that is passionate about delivering exceptional service and maintaining the highest standards of cleanliness and guest satisfaction. We are more than just a resort; we are a destination where dreams come alive and careers flourish.
Job Description
Are you meticulous, reliable, and passionate about creating pristine environments? Enashipai Resort & Spa is urgently seeking dedicated and energetic Cleaners to join our esteemed Housekeeping team in Naivasha, Nakuru County. This is a critical role in ensuring our luxury resort maintains its impeccable standards of hygiene and presentation, directly contributing to the comfort and satisfaction of our discerning guests. As a Cleaner, you will be an essential part of the team responsible for upholding the cleanliness and tidiness of all areas within the resort, including guest rooms, suites, public spaces like lobbies and restaurants, staff areas, and back-of-house facilities. We are looking for individuals who take immense pride in their work, possess a keen eye for detail, and are deeply committed to maintaining a spotless and welcoming atmosphere for everyone who steps through our doors. Your contribution will directly enhance the guest experience, making their stay truly unforgettable. If you are a hardworking individual who thrives in a fast-paced environment and is ready to make an immediate positive impact, we strongly encourage you to apply. This is an urgent hiring, meaning we are looking to fill this position as soon as possible with the right candidate who demonstrates dedication and a proactive approach to their responsibilities.
Key Responsibilities
- Perform routine and deep cleaning of all assigned areas, including guest rooms, suites, bathrooms, lobbies, hallways, dining areas, and staff facilities, ensuring a high standard of cleanliness.
- Dust, sweep, mop, vacuum, and polish surfaces using appropriate cleaning agents and equipment.
- Sanitize all high-touch surfaces thoroughly to prevent the spread of germs and maintain a hygienic environment for guests and staff.
- Empty waste bins and transport waste to designated disposal areas in accordance with resort policies and environmental guidelines.
- Replenish supplies such as toiletries, towels, and linen in guest rooms and public restrooms as needed.
- Report any maintenance issues, damages, or safety hazards immediately to the Housekeeping Supervisor or relevant department.
- Adhere strictly to health and safety regulations, including the proper use of cleaning chemicals and personal protective equipment (PPE).
- Maintain cleaning equipment in good working order and report any malfunctions or need for repair.
- Assist with laundry duties, including sorting, washing, drying, and folding linen, as needed.
- Respond promptly and courteously to guest requests and inquiries, ensuring their comfort and satisfaction while maintaining professionalism.
- Collaborate effectively with other team members within housekeeping and other departments to ensure smooth operations and efficient task completion.
Required Skills
- Demonstrated knowledge of basic cleaning techniques and procedures.
- Ability to follow instructions diligently and work independently with minimal supervision.
- Strong attention to detail and a high personal standard of cleanliness and organization.
- Physical stamina and agility to perform cleaning tasks, including lifting, bending, stretching, and standing for extended periods.
- Reliability, punctuality, and a strong, consistent work ethic.
- Basic understanding of hygiene and sanitation practices in a commercial setting.
- Ability to work flexible hours, including weekends and public holidays, as required by resort operations.
- A positive attitude, professional demeanor, and a commitment to teamwork.
Preferred Qualifications
- Previous experience as a cleaner, house keeper, or in a similar role within the hospitality industry.
- Familiarity with various cleaning chemicals, equipment, and eco-friendly cleaning practices.
- Ability to communicate effectively in English (both written and verbal) to interact with guests and colleagues.
- High school diploma or equivalent certification.
- Ability to handle multiple tasks efficiently and prioritize responsibilities in a fast-paced environment.
Perks & Benefits
- Competitive monthly salary package.
- Provision of uniforms and laundry services.
- Complimentary staff meals provided during shifts.
- Opportunity for professional growth and development within a leading hospitality brand.
- A supportive, respectful, and friendly work environment.
- Health and wellness programs (as per company policy).
- Staff discounts on resort services and amenities.
How to Apply
If you are enthusiastic about joining a dynamic team and meet the qualifications for this urgent hiring, we invite you to apply immediately. Please click on the application link below to submit your application directly via email. Ensure your comprehensive CV and a brief cover letter highlighting your experience and suitability for the Cleaner role are attached. We are looking to fill this position as soon as possible.