About Company
Do you thrive in a supportive environment where your contributions directly enhance patient well-being? Career.zycto stands as a beacon of compassionate healthcare in Spruce Grove, dedicated to fostering a positive impact on every life we touch. We believe that exceptional patient care begins with an exceptional team, and our clinic assistant support staff are the vital backbone of our operations. Join a culture that values meticulous organization, proactive problem-solving, and genuine connection. At Career.zycto, you’ll find a place to grow, contribute meaningfully, and feel truly appreciated for the essential role you play in our community’s health.
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Job Description
Career.zycto is actively seeking a dedicated and dynamic Clinic Assistant Support Staff to join our esteemed medical team in Spruce Grove, Alberta. This pivotal full-time role is at the heart of our clinic’s operations, ensuring a seamless and welcoming experience for all our patients while providing indispensable administrative and clinical support to our healthcare professionals. We are looking for an individual who embodies empathy, efficiency, and a proactive approach to their work, understanding that their efforts directly contribute to the smooth functioning of our practice and the well-being of our community members.
As a Clinic Assistant Support Staff, you will be the first point of contact for many of our patients, setting the tone for their entire visit. Your daily responsibilities will span a wide array of tasks, from managing patient schedules and appointments to handling intricate medical records with the utmost confidentiality. You will play a crucial role in maintaining the clinic’s operational flow, preparing examination rooms, assisting with patient intake, and ensuring that all necessary supplies are readily available. This position demands a meticulous eye for detail, exceptional organizational skills, and a genuine passion for serving others.
We pride ourselves on fostering a collaborative and supportive work environment where every team member is valued and empowered to contribute their best. At Career.zycto, you won’t just be an employee; you’ll be an integral part of a team committed to delivering high-quality, patient-centered care. If you are a compassionate professional with a strong administrative background, eager to contribute your skills to a thriving clinic and make a tangible difference in people’s lives, we encourage you to apply. This is an unparalleled opportunity to grow your career within a respected healthcare organization that prioritizes both patient care and staff development.
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Key Responsibilities
- Greet patients warmly, register new patients, and update existing patient information.
- Manage appointment scheduling, cancellations, and reschedules efficiently.
- Prepare examination rooms for patient visits, ensuring cleanliness and adequate supplies.
- Assist medical staff with patient intake, including taking vital signs and documenting medical history.
- Handle incoming calls, direct inquiries, and provide general information about clinic services.
- Process patient payments, manage billing inquiries, and liaise with insurance providers.
- Maintain electronic and physical patient records, ensuring accuracy and confidentiality.
- Manage inventory of medical supplies and office materials, placing orders as needed.
- Assist with basic laboratory procedures and specimen handling as directed by medical staff.
- Ensure the waiting area and common spaces are tidy and welcoming.
- Perform general administrative duties such as filing, faxing, scanning, and correspondence.
- Collaborate effectively with physicians, nurses, and other clinic staff to optimize patient flow.
Required Skills
- Minimum of 1 year of experience in a medical office, clinic, or healthcare setting.
- Proficiency in medical office software and electronic medical records (EMR) systems.
- Exceptional organizational and time management skills.
- Strong communication and interpersonal abilities, both written and verbal.
- Ability to multi-task and prioritize in a fast-paced environment.
- High level of professionalism and attention to detail.
- Discretion and strict adherence to patient confidentiality (FOIP/HIPAA guidelines).
- Basic computer literacy (Microsoft Office Suite).
Preferred Qualifications
- Medical Office Assistant (MOA) certificate or diploma from an accredited institution.
- Knowledge of medical terminology and billing procedures.
- Experience with specific EMR systems used in Alberta clinics.
- Current Basic Life Support (BLS) certification.
Perks & Benefits
- Comprehensive health, dental, and vision benefits package.
- Paid time off and statutory holidays.
- Opportunities for professional development and continuing education.
- Supportive and collaborative team environment.
- Employee wellness programs.
- On-site parking.
- Modern clinic facility with up-to-date technology.
How to Apply
Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience and why they are the ideal fit for this role. Please click on the application link below to apply for this job.
