About Company
Ready to kickstart your career? Career.zycto, a rapidly expanding medical office nestled in the vibrant heart of Papine, Kingston, is where every team member is valued. We pride ourselves on fostering a nurturing environment, especially for those embarking on their professional journey. Here, aspiring Clinic Office Assistants find unparalleled mentorship and hands-on training, transforming potential into professional excellence. Our commitment to patient care is matched only by our dedication to employee development, making us the perfect launchpad for your career in healthcare administration. Discover a place where your contribution truly makes a difference, even without prior experience.
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Job Description
Are you eager to launch your career in the dynamic world of healthcare without prior experience? Career.zycto is actively seeking a motivated and enthusiastic Clinic Office Assistant to join our dedicated team in the vibrant community of Papine, Kingston. This entry-level position is specifically designed for individuals with a passion for learning, an innate knack for organization, and a strong desire to make a tangible impact in a clinical setting. We firmly believe in cultivating talent and providing the foundational knowledge, comprehensive training, and supportive environment necessary for you to not just succeed, but truly thrive.
As a Clinic Office Assistant, you will be the welcoming face and organized backbone of our bustling medical practice, playing a pivotal role in ensuring smooth daily operations and fostering a positive experience for every patient who walks through our doors. This role offers an incredible opportunity to gain invaluable hands-on experience in essential medical administration tasks, patient coordination, record management, and general office upkeep. You will contribute directly to a vital community service, making a real difference in people’s lives from day one. You’ll be supported by a team of experienced healthcare professionals who are committed to guiding you every step of the way, helping you develop essential skills that will serve as a springboard for a successful and rewarding career in healthcare.
If you are a detail-oriented individual with a proactive attitude, possess excellent communication skills, a compassionate demeanor, and are ready to embrace a role where every day brings new learning opportunities and challenges, then we want to hear from you. We value reliability, a strong work ethic, and a genuine interest in contributing to a patient-centered environment. Come grow with us and become an integral part of a team that champions compassion, efficiency, continuous improvement, and above all, exceptional patient care.
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Key Responsibilities
- Greet and welcome patients with a friendly and professional demeanor, assisting with check-in procedures.
- Schedule and confirm patient appointments, managing the daily calendar efficiently.
- Answer incoming calls, respond to inquiries, and direct patients to the appropriate staff members.
- Maintain accurate and organized patient records, ensuring confidentiality and compliance.
- Process patient payments and assist with billing inquiries as directed.
- Prepare examination rooms and ensure supplies are stocked and ready for use.
- Assist with general office duties, including filing, scanning, and data entry.
- Collaborate with medical staff to ensure a seamless patient flow and administrative support.
- Maintain a clean and organized reception and waiting area.
- Learn and adapt to new office procedures and software as required.
Required Skills
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Basic computer proficiency (Microsoft Office Suite, email).
- Strong organizational skills and attention to detail.
- A positive attitude and a strong work ethic.
- Ability to work effectively in a fast-paced environment.
- Reliability and punctuality.
- A genuine desire to learn and grow in the healthcare field.
Preferred Qualifications
- Some exposure to customer service (volunteer work, retail, etc.).
- Familiarity with medical terminology (a plus, but not required).
- Ability to multitask and prioritize tasks effectively.
Perks & Benefits
- Comprehensive on-the-job training and mentorship program.
- Opportunities for professional development and career advancement.
- Supportive and collaborative team environment.
- Contribution to a vital community healthcare service.
- Competitive salary and benefits package.
- Paid time off and holidays.
How to Apply
Eager to start your career in healthcare? We invite all qualified candidates to submit their application. Please click on the application link below to apply directly. Ensure your resume highlights any relevant skills or experiences, even if not directly medical-related, that demonstrate your capability for this role. We look forward to hearing from you!
