About Company
Career.zycto is a dynamic organization committed to fostering growth and providing a supportive environment. We believe in empowering individuals, especially those starting their careers, with the tools and mentorship needed to succeed. Joining us means becoming part of a team that values dedication, continuous learning, and making a tangible impact. We offer comprehensive training and a nurturing culture where your administrative skills will flourish, setting a strong foundation for your professional journey. If you’re eager to learn and contribute in a healthcare support setting, you’ll thrive here.
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Job Description
Are you eager to kickstart your career in a dynamic and supportive environment? Career.zycto is seeking a dedicated and enthusiastic Clinic Office Assistant to join our team in Redhill, Singapore. This is an exceptional entry-level opportunity for individuals with no prior experience in a clinic setting, offering comprehensive training and a clear pathway for professional growth. If you possess a strong work ethic, a keen eye for detail, and a genuine desire to assist others, we want to hear from you. As a Clinic Office Assistant, you will be the welcoming face and efficient backbone of our clinic operations, ensuring a smooth and pleasant experience for all our patients. Your role is crucial in maintaining an organized and harmonious clinic environment, directly contributing to our mission of providing excellent patient care. We are looking for someone who is proactive, a quick learner, and thrives in a team-oriented atmosphere, ready to embrace new challenges and develop valuable administrative skills within the healthcare sector. This position offers a unique chance to learn the intricacies of clinic management, patient coordination, and medical record keeping from the ground up, guided by experienced professionals. Join Career.zycto and become an integral part of a compassionate team dedicated to making a difference in people’s lives every day. We value your commitment and provide all the necessary resources for you to excel in this pivotal role.
Key Responsibilities
- Greet and register patients with a friendly and professional demeanor, ensuring a positive first impression.
- Answer phone calls, schedule and confirm appointments, and manage patient inquiries efficiently and courteously.
- Maintain accurate and confidential patient records, ensuring all documentation is up-to-date and securely stored.
- Process patient payments, handle billing inquiries, and prepare daily financial reports.
- Manage clinic inventory, order necessary medical and office supplies, and ensure stock levels are adequately maintained.
- Assist with general administrative tasks, including filing, scanning documents, and performing accurate data entry.
- Ensure the waiting area and reception are consistently tidy, organized, and welcoming for all visitors.
- Collaborate effectively with medical staff, including doctors and nurses, to ensure seamless patient flow and operational efficiency.
- Adhere strictly to all clinic policies, procedures, and relevant healthcare regulations and standards.
- Provide proactive support to the medical team as needed, contributing to overall clinic harmony and patient satisfaction.
Required Skills
- Excellent verbal and written communication skills in English.
- Strong organizational abilities and meticulous attention to detail.
- Proficiency in basic computer applications, including Microsoft Office Suite.
- Ability to learn quickly and adapt to new systems and administrative procedures.
- A positive attitude, strong work ethic, and a proactive approach to problem-solving.
- Demonstrated ability to work effectively both independently and as an integral part of a team.
- High level of empathy and a genuine patient-centric mindset.
Preferred Qualifications
- Minimum GCE 'O' Level or equivalent educational qualification.
- A genuine interest in the healthcare industry and a passion for patient care.
- Prior experience in customer service roles (in any industry) is considered a plus, though not a requirement.
- Basic understanding of medical terminology (comprehensive training will be provided).
Perks & Benefits
- Comprehensive on-the-job training and a dedicated mentorship program.
- Clear opportunities for career development and advancement within the clinic.
- Attractive medical and dental benefits package.
- Generous annual leave and sick leave entitlements.
- Supportive, collaborative, and inclusive work environment.
- Regular team-building activities and staff welfare initiatives.
- Central location with excellent public transport accessibility.
How to Apply
If you are ready to embark on a rewarding career in healthcare administration and meet the requirements outlined, we encourage you to apply. Please click on the application link below to submit your resume and a brief cover letter explaining your interest in this entry-level position. We look forward to reviewing your application and potentially welcoming you to our dedicated team.
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