About Company
Career.zycto stands as a beacon for aspiring healthcare professionals in the UAE, connecting talent with leading medical institutions. We pride ourselves on fostering growth and ensuring a supportive work environment where every team member can thrive. For a clinical administration aide, joining our network means stepping into a role where your organizational skills directly impact patient care and operational efficiency. We believe in empowering our staff to make a tangible difference, contributing to a healthcare ecosystem that values precision, empathy, and innovation. Discover a career path with us that is both challenging and incredibly rewarding.
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Job Description
Are you a highly organized, compassionate, and detail-oriented individual looking to make a significant impact in the healthcare sector? Career.zycto is actively seeking a dedicated Clinical Administration Aide to join our network of premier medical facilities in Al Rolla, Sharjah. This pivotal role is perfect for someone who thrives in a fast-paced clinical environment and is committed to providing exceptional administrative support to ensure the smooth operation of daily clinical activities. As a Clinical Administration Aide, you will be the backbone of the administrative team, directly contributing to the efficiency of patient care and the seamless workflow of medical professionals. Your daily tasks will range from managing patient records with meticulous accuracy to coordinating appointments and assisting with various operational needs, all while maintaining strict confidentiality and adherence to healthcare regulations. This role offers an invaluable opportunity to work alongside experienced medical staff, learn the intricacies of clinical operations, and grow your career within a dynamic and essential industry. We are looking for an individual who is not only proficient in administrative tasks but also possesses excellent interpersonal skills, capable of interacting positively with patients, families, and healthcare providers. If you are eager to apply your administrative expertise in a meaningful way and become an integral part of a healthcare team dedicated to patient well-being, we encourage you to apply.
Key Responsibilities
- Manage and organize patient records, ensuring accuracy, completeness, and confidentiality.
- Schedule and confirm patient appointments, manage clinic calendars, and handle rescheduling requests efficiently.
- Greet patients and visitors warmly, assist with check-in/check-out procedures, and direct them appropriately.
- Process patient registrations, update demographic and insurance information, and verify details.
- Handle incoming calls, emails, and correspondence, directing inquiries to the appropriate personnel.
- Prepare examination rooms, ensure they are stocked with necessary supplies, and maintain cleanliness.
- Assist medical staff with administrative tasks, including preparing reports, presentations, and correspondence.
- Coordinate with pharmacies, laboratories, and other medical facilities for patient referrals and follow-ups.
- Manage inventory of office and medical supplies, placing orders as needed to maintain adequate stock levels.
- Maintain a clean, organized, and welcoming reception and waiting area.
- Adhere strictly to all healthcare privacy regulations (e.g., DHA, MOHAP guidelines) and clinic policies.
Required Skills
- Proven experience in an administrative or secretarial role, preferably within a medical or clinical setting.
- Exceptional organizational and time management skills with a keen eye for detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and clinic management software.
- Strong verbal and written communication skills in English; Arabic proficiency is a significant advantage.
- Ability to handle sensitive information with the utmost discretion and confidentiality.
- Excellent interpersonal skills and a patient-centric approach.
- High level of professionalism and a proactive work ethic.
Preferred Qualifications
- A diploma or degree in Healthcare Administration, Business Administration, or a related field.
- Familiarity with medical terminology and healthcare billing procedures.
- Experience with electronic health records (EHR) systems.
- Previous experience working in a hospital or multi-specialty clinic in the UAE.
Perks & Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement within a leading healthcare network.
- A supportive and collaborative work environment.
- Comprehensive health insurance coverage.
- Generous paid time off and public holidays.
- Employee wellness programs and initiatives.
How to Apply
To seize this exciting opportunity and contribute to a thriving healthcare environment, click on the application link below. Please ensure your resume highlights your relevant administrative and clinical experience.
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