About Company
Are you a detail-oriented Clinical Coordinator passionate about patient care and operational excellence? Career.zycto is a rapidly expanding healthcare solutions provider, dedicated to optimizing patient pathways and supporting medical professionals across various specialities. We empower our team to drive impactful change, fostering an environment where innovation meets compassion. Join us and discover a culture built on collaboration, continuous learning, and a shared commitment to elevating healthcare standards. Your expertise will be crucial in ensuring seamless patient journeys and efficient clinic operations, making Career.zycto the perfect place to advance your career.
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Job Description
Career.zycto is seeking a highly motivated and experienced Clinical Coordinator to join our dynamic team in Punggol Waterfront, Singapore. As a pivotal member of our healthcare operations, you will be instrumental in ensuring the smooth and efficient delivery of patient care services. This role demands a professional who is adept at multitasking, possesses exceptional organizational skills, and has a profound commitment to patient well-being and satisfaction. You will act as the primary liaison between patients, medical staff, and administrative departments, coordinating appointments, managing patient flow, and overseeing clinic schedules to optimize operational efficiency.
The ideal candidate will have a strong background in a clinical setting, demonstrating a clear understanding of healthcare protocols, patient privacy regulations (e.g., PDPA in Singapore), and medical terminology. You will be responsible for maintaining accurate patient records, handling inquiries, and providing comprehensive support to ensure our clinic runs seamlessly. This position offers a unique opportunity to contribute significantly to enhancing patient experiences and supporting our dedicated team of healthcare professionals. We are looking for someone who thrives in a fast-paced environment, can proactively identify and resolve challenges, and continuously seeks ways to improve service delivery.
At Career.zycto, we believe in fostering a supportive and collaborative environment where every team member is valued. Your expertise in clinical coordination will directly impact our ability to provide high-quality, compassionate care. You will be empowered to implement best practices, streamline workflows, and ensure compliance with all regulatory standards. If you are passionate about making a difference in healthcare and possess the skills to manage complex clinical schedules and patient interactions with grace and precision, we encourage you to apply. Join us in shaping the future of healthcare at Punggol Waterfront.
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Key Responsibilities
- Coordinate and schedule patient appointments, procedures, and follow-ups efficiently.
- Manage patient registration processes, ensuring accuracy and completeness of medical records.
- Act as a primary point of contact for patient inquiries, providing clear and empathetic communication.
- Liaise with medical staff, nurses, and administrative personnel to ensure seamless patient flow and operational efficiency.
- Oversee clinic schedules, anticipating and resolving potential conflicts or delays.
- Maintain and update electronic health records (EHR) systems with meticulous attention to detail.
- Ensure compliance with all healthcare regulations, including patient confidentiality (PDPA).
- Assist in managing inventory of clinical supplies and equipment, coordinating orders as needed.
- Support administrative tasks such as billing, insurance verification, and documentation.
- Participate in quality improvement initiatives to enhance patient care and operational workflows.
Required Skills
- Minimum 3 years of experience in a clinical or healthcare coordination role.
- Proficiency in medical terminology and healthcare administrative procedures.
- Excellent organizational and time management skills.
- Strong interpersonal and communication abilities, both written and verbal.
- Adept at using Electronic Health Record (EHR) systems.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Proven problem-solving capabilities and a proactive approach.
- Commitment to patient confidentiality and ethical conduct.
Preferred Qualifications
- Diploma or Degree in Healthcare Administration, Nursing, or a related field.
- Experience with specific clinic management software (e.g., ClinicAssist, Medilink).
- Familiarity with Singapore's healthcare landscape and regulatory framework.
- Bilingual proficiency (e.g., English and Mandarin/Malay/Tamil) to cater to diverse patient demographics.
- Certification in Basic Life Support (BLS).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and dental insurance.
- Generous annual leave and sick leave benefits.
- Opportunities for professional development and continuous learning.
- Supportive and collaborative work environment.
- Employee wellness programs.
- Convenient location in Punggol Waterfront with excellent public transport access.
- Team-building events and social gatherings.
How to Apply
Ready to make a significant impact in a thriving healthcare environment? We invite you to become a part of the Career.zycto family. Please click on the application link below to submit your detailed resume and a cover letter outlining your experience and why you are the ideal candidate for this Clinical Coordinator role. Ensure your application highlights your relevant skills and commitment to patient care. We look forward to reviewing your application.
