About Company
Making a tangible difference in the lives of others is at the core of Career.zycto’s mission. We are a dynamic organization committed to fostering vibrant communities and delivering exceptional care services across the region. Our culture thrives on empowerment, compassion, and innovation, ensuring that every team member feels valued and supported in their vital work. For a Community Care Lead, Career.zycto offers a unique opportunity to shape service delivery, lead a dedicated team, and directly influence positive outcomes. Join us in building a stronger, more caring community where your expertise truly shines.
Job Description
Career.zycto is seeking a dedicated and compassionate Community Care Lead to join our vibrant team in Woodthorpe, York. This pivotal role offers a flexible schedule, empowering you to manage your workload effectively while making a significant impact on the lives of individuals within our community. As a Community Care Lead, you will be instrumental in overseeing the delivery of high-quality, person-centred care, ensuring that our service users receive the best possible support to live independently and with dignity within their own homes and local environment.
Your core responsibility will be to lead, motivate, and mentor a team of dedicated care professionals. This involves providing ongoing guidance, conducting regular supervisions, and facilitating continuous professional development to ensure our team operates at its highest potential. You will be at the forefront of implementing best practices, fostering a positive and collaborative working environment where every team member feels valued and supported. Your day-to-day will involve conducting comprehensive initial care assessments, developing bespoke care plans tailored to individual needs, and regularly reviewing these plans to adapt to changing circumstances.
A key aspect of this role is the coordination of care delivery. You will manage complex schedules, allocate resources efficiently, and ensure robust communication channels are maintained between service users, their families, external healthcare professionals, and our internal care team. The flexible schedule means that while your physical presence in the community is essential for direct supervision, client visits, and urgent team support, you will have a degree of autonomy in planning your working week. This flexibility is designed to facilitate a better work-life balance while enabling you to strategically meet the dynamic demands of a responsive community care service. You will also play a critical role in ensuring strict adherence to CQC regulations, company policies, and all relevant health and safety standards, upholding the highest levels of governance and quality assurance.
This position demands exceptional leadership capabilities, a profound understanding of the health and social care sector, and an unwavering commitment to quality and service user satisfaction. You will act as a crucial advocate for our service users, addressing concerns, resolving issues proactively, and championing their rights and preferences. If you are passionate about fostering independence, thrive in a leadership capacity, and are looking for a rewarding role where your expertise genuinely contributes to enhancing lives and strengthening community bonds, then Career.zycto offers the perfect platform for your talents to flourish. Join us in shaping the future of community care in Woodthorpe, York.
Key Responsibilities
- Lead, supervise, and mentor a team of community care professionals.
- Conduct comprehensive initial assessments and develop person-centred care plans.
- Coordinate and monitor the delivery of high-quality care services.
- Ensure compliance with CQC regulations, company policies, and safeguarding procedures.
- Manage care worker rotas and ensure appropriate staffing levels.
- Liaise effectively with service users, families, and external healthcare professionals.
- Provide guidance and support to care staff, including regular supervisions and appraisals.
- Manage and resolve client concerns and feedback promptly and effectively.
- Contribute to continuous service improvement initiatives and best practice implementation.
- Maintain accurate and up-to-date care records and documentation.
- Participate in on-call duties as required by the flexible schedule.
Required Skills
- Proven experience in a leadership or supervisory role within the health or social care sector.
- Excellent communication, interpersonal, and negotiation skills.
- Strong organizational abilities with a keen eye for detail and problem-solving.
- Ability to effectively lead, motivate, and develop a diverse team.
- Proficiency in care planning, assessment, and risk management.
- Sound knowledge of CQC standards and relevant care legislation.
- Full UK driving license and access to a reliable vehicle.
- Competency in using IT systems for record-keeping and communication.
Preferred Qualifications
- NVQ Level 3 or 4 in Health & Social Care (or equivalent qualification).
- Experience working with specific client groups (e.g., dementia, learning disabilities, palliative care).
- First Aid certification.
- Experience in rota management software.
Perks & Benefits
- Competitive salary with opportunities for progression.
- Flexible working arrangements to support work-life balance.
- Generous holiday allowance.
- Comprehensive pension scheme.
- Mileage allowance for work-related travel.
- Continuous professional development and training opportunities.
- Supportive and collaborative team environment.
- Employee assistance program for personal and professional support.
How to Apply
To apply for this rewarding opportunity, please click on the application link below. Ensure your CV highlights your relevant leadership and care experience. We look forward to reviewing your application!
