About Company
National Commercial Bank Jamaica Limited (NCB) is Jamaica’s oldest and largest financial group, with a rich history of serving the nation for over 180 years. We are a leading financial institution dedicated to providing a comprehensive suite of banking and financial solutions to individuals, small businesses, and corporations across the island. At NCB, we believe in fostering an environment where innovation thrives, customer service excels, and our employees are empowered to grow and succeed. We are committed to digital transformation and leveraging technology to enhance our services and operational efficiency. Joining NCB means becoming a part of a dynamic team that contributes to the economic development of Jamaica, working within a culture that values integrity, teamwork, and continuous learning.
Job Description
Are you passionate about technology and looking for an exciting entry point into the dynamic world of banking operations? National Commercial Bank Jamaica Limited (NCB) is seeking a motivated and detail-oriented Entry-Level Computer Operator to join our team in Black River, Saint Elizabeth Parish. This is an exceptional opportunity for individuals eager to start their career in a supportive and technologically advanced environment. As a Computer Operator, you will be instrumental in ensuring the smooth and efficient running of our daily computer operations, vital to our branch’s functionality and customer service delivery. Your primary responsibilities will involve monitoring computer systems, performing routine maintenance tasks, and assisting with data management processes. This role requires a keen eye for detail, a proactive approach to problem-solving, and a strong commitment to accuracy and security. You will work closely with experienced professionals, gaining invaluable hands-on experience with banking software and hardware systems. We are looking for someone who is reliable, a quick learner, and possesses excellent communication skills, ready to uphold the high standards of NCB. This position offers significant potential for growth and development within our IT and operations departments, providing a solid foundation for a successful career in the financial services industry. If you are an enthusiastic individual with a foundational understanding of computers and a desire to contribute to a leading financial institution, we encourage you to apply and begin your journey with NCB.
Key Responsibilities
- Monitor computer systems and networks for performance issues, errors, and security alerts, promptly reporting any anomalies.
- Perform routine data entry, batch processing, and system backups to ensure data integrity and availability.
- Assist with the loading, unloading, and maintenance of computer peripheral equipment, including printers and scanners.
- Generate and distribute routine reports as required by operational schedules and departmental needs.
- Provide first-level technical support for basic hardware and software issues, escalating complex problems to senior IT staff.
- Adhere strictly to all data security protocols, operational procedures, and bank policies.
- Document operational procedures and system logs accurately and meticulously.
- Collaborate with other team members to optimize workflow and enhance operational efficiency.
Required Skills
- Basic computer literacy and proficiency in using standard office software (e.g., Microsoft Office Suite).
- Strong attention to detail and accuracy in all tasks.
- Excellent communication and interpersonal skills.
- Ability to follow instructions and procedures diligently.
- Proactive problem-solving abilities and a willingness to learn new technologies.
- Reliability and a strong work ethic.
- Ability to work effectively both independently and as part of a team.
Preferred Qualifications
- High school diploma or equivalent qualification.
- Basic knowledge of network fundamentals and operating systems.
- Previous experience in a data entry or administrative role.
- Coursework or certification in IT fundamentals or related fields.
Perks & Benefits
- Competitive salary package.
- Comprehensive health, dental, and life insurance benefits.
- Pension scheme and retirement planning support.
- Opportunities for professional development and continuous learning.
- Employee assistance program.
- Access to a dynamic and supportive work environment.
- Career growth opportunities within Jamaica's leading financial group.
How to Apply
Interested candidates are invited to submit their application by clicking on the link below. Please ensure your resume highlights your relevant skills and experience.