About Company
Bank of Kigali Plc is Rwanda’s largest commercial bank by assets. Founded in 1966, BK Group has grown to become a cornerstone of the Rwandan financial landscape, offering a comprehensive range of retail, corporate, and investment banking services. With a robust network of branches across the country, including our vital presence in Nyagatare, we are committed to driving economic growth and empowering individuals and businesses. We pride ourselves on our innovative spirit, customer-centric approach, and a strong commitment to digital transformation. Our mission extends beyond banking; we invest in our people, foster a collaborative culture, and contribute to the socio-economic development of Rwanda. Joining Bank of Kigali means becoming part of a prestigious institution with a rich history and a bright future, where your contributions are valued, and your career growth is nurtured. We are dedicated to providing an environment where our employees can thrive, learn, and make a tangible impact on the communities we serve.
Job Description
Are you a highly motivated and detail-oriented individual with a passion for technology and a knack for quick learning? Bank of Kigali is seeking an enthusiastic **Entry-Level Computer Operator** to join our dynamic operations team in Nyagatare, Eastern Province. This is an exceptional opportunity for a fast learner looking to kickstart a career in the banking sector and gain hands-on experience in managing critical IT systems. As a Computer Operator, you will play a crucial role in ensuring the smooth and efficient daily operation of our computer systems and applications, supporting our branch network and customer service initiatives.
Your primary responsibilities will involve monitoring system performance, executing routine tasks, performing accurate data entry, and providing initial troubleshooting for common technical issues. We are looking for someone who is eager to learn, adaptable, and possesses a strong work ethic. You will be responsible for upholding the integrity and security of our data and systems, working under supervision to maintain operational efficiency. This role is ideal for candidates who have a foundational understanding of computer operations, possess excellent organizational skills, and are committed to adhering to strict operational procedures and compliance standards within a regulated financial environment. If you are ready to embark on a challenging yet rewarding career path, contribute to a leading financial institution, and grow professionally within a supportive environment, we encourage you to apply. Bank of Kigali is dedicated to fostering talent and providing opportunities for professional development within the IT and operations departments. Join us and be a part of a team that’s building the future of banking in Rwanda, contributing to our mission of delivering exceptional financial services to our valued customers.
Key Responsibilities
- Monitor computer systems and networks for performance, availability, and security issues.
- Perform routine data entry tasks accurately and efficiently, ensuring data integrity.
- Execute scheduled jobs, reports, and system backups according to established procedures.
- Respond to system alerts and basic operational problems, performing initial troubleshooting and escalating complex issues to senior staff.
- Maintain accurate logs of system activities, incidents, and resolutions.
- Adhere strictly to operational policies, security protocols, and compliance regulations.
- Assist in the preparation and distribution of daily, weekly, and monthly operational reports.
- Support end-users with basic technical queries and guidance on system usage.
- Ensure the physical security of the computer room and equipment.
- Continuously learn and adapt to new technologies and system updates.
Required Skills
- High school diploma or equivalent.
- Basic proficiency in computer operations and common software (e.g., MS Office Suite).
- Strong attention to detail and accuracy.
- Ability to learn new systems and procedures quickly.
- Excellent communication and interpersonal skills.
- Reliability and strong work ethic.
- Ability to work effectively both independently and as part of a team.
- Basic problem-solving abilities for technical issues.
Preferred Qualifications
- Diploma or Certificate in Information Technology, Computer Science, or a related field.
- Familiarity with banking software or financial systems.
- Previous experience in a data entry or administrative role.
- Understanding of network fundamentals and IT security best practices.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health insurance coverage.
- Paid time off and public holidays.
- Opportunities for professional development and career growth within a leading financial institution.
- A supportive and collaborative work environment.
- Contribution to a dynamic team at the forefront of Rwanda's financial sector.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume and cover letter clearly highlight your relevant skills and your enthusiasm for this entry-level opportunity.