About Company
Tribal Worldwide, a globally recognized digital agency, is at the forefront of innovation, helping brands navigate and succeed in the complex digital landscape. With a passionate team of strategists, creatives, technologists, and data scientists, we create award-winning digital experiences that connect with audiences and drive measurable results for our clients. Our Toronto office, part of a vast global network, is a vibrant hub of creativity and collaboration, fostering an environment where ideas flourish and careers thrive. We are committed to pushing boundaries, embracing new technologies, and empowering our people to do their best work. At Tribal Worldwide, you’ll be part of a culture that values curiosity, continuous learning, and making a real impact.
Job Description
Tribal Worldwide is seeking a meticulous and detail-oriented Content Review Aide to join our dynamic team in Liberty Village, Toronto. This full-time role is essential for maintaining the high standards of quality, accuracy, and brand consistency across all digital content developed for our diverse portfolio of clients. As a Content Review Aide, you will play a crucial role in the final stages of content production, acting as a critical gatekeeper before content goes live. Your keen eye for detail will ensure that all textual, visual, and interactive elements adhere to established guidelines, regulatory requirements, and client-specific brand standards.
Working closely with project managers, content strategists, designers, and developers, you will be responsible for reviewing a wide array of digital assets, including website copy, social media posts, ad creatives, email campaigns, interactive modules, and more. This isn’t just about catching typos; it’s about understanding the nuances of brand voice, ensuring factual accuracy, checking for grammatical correctness, and verifying compliance with legal and ethical standards. You will identify discrepancies, suggest improvements, and provide clear, constructive feedback to content creators, contributing directly to the delivery of flawless and impactful digital experiences for our clients. This is an exciting opportunity for an individual with a strong command of the English language, an unwavering attention to detail, and a passion for upholding excellence in digital communications. Join a team where your contributions are valued and directly influence the success of global brands.
Key Responsibilities
- Conduct thorough reviews of digital content (web pages, social media, ads, emails, etc.) for grammar, spelling, punctuation, and stylistic consistency.
- Verify factual accuracy of information presented in content.
- Ensure all content aligns with client brand guidelines, tone of voice, and messaging strategies.
- Check for compliance with regulatory requirements, legal disclaimers, and accessibility standards.
- Provide clear, concise, and actionable feedback to content creators, designers, and developers.
- Collaborate with cross-functional teams to resolve content-related issues and implement necessary revisions.
- Maintain and update content review checklists and guidelines to ensure consistency.
- Participate in quality assurance processes for various digital projects.
- Stay informed about industry best practices in content moderation and digital compliance.
Required Skills
- Exceptional command of the English language, both written and verbal.
- Proven ability to pay meticulous attention to detail and spot errors.
- Strong organizational skills and ability to manage multiple content streams simultaneously.
- Proficiency in using digital communication tools and content management systems.
- Basic understanding of digital marketing principles and content types.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Excellent communication and interpersonal skills to provide constructive feedback.
Preferred Qualifications
- Bachelor's degree in Communications, English, Journalism, Marketing, or a related field.
- 1+ years of experience in content review, proofreading, editing, or quality assurance, preferably within a digital agency or media environment.
- Familiarity with style guides (e.g., AP, Chicago) and brand guidelines.
- Experience with project management software (e.g., Jira, Asana).
- Understanding of SEO best practices and content optimization.
Perks & Benefits
- Comprehensive health and dental benefits package.
- Generous paid time off and sick days.
- Flexible work arrangements and work-life balance initiatives.
- Opportunities for professional development and continuous learning.
- Vibrant and collaborative office culture in Liberty Village.
- Regular team-building events and social gatherings.
- Access to a global network of creative talent and resources.
- Employee assistance programs.
How to Apply
To apply for the Content Review Aide position at Tribal Worldwide, please click on the application link below. While the direct application link may be for a similar role, we encourage you to submit your resume and cover letter, clearly indicating your interest and suitability for the Content Review Aide role in the opening paragraph of your cover letter. Highlight your attention to detail, English language proficiency, and any relevant content review or quality assurance experience. We look forward to reviewing your application and exploring how you can contribute to our team.