About Company
Sagicor Group Jamaica is a leading financial services conglomerate with a rich history of over 180 years, providing comprehensive financial solutions across life insurance, health insurance, banking, asset management, and investments. We are committed to fostering a culture of excellence, innovation, and community engagement. At Sagicor, we believe in nurturing talent and providing an environment where our team members can thrive, develop their careers, and contribute meaningfully to the well-being of our clients and the broader Jamaican society. We pride ourselves on being a responsible corporate citizen, consistently working to improve the lives of those we serve and the communities in which we operate. Joining Sagicor means becoming part of a dynamic team dedicated to securing the financial future of individuals and businesses across the Caribbean.
Job Description
Are you a meticulous and empathetic professional with a passion for employee well-being? Sagicor Group Jamaica is seeking a dedicated Corporate Benefits Administrator with flexible hours to join our dynamic Human Resources team. In this pivotal role, you will be instrumental in managing, communicating, and administering a comprehensive range of employee benefits programs designed to attract, retain, and motivate our valuable workforce. This position requires a keen eye for detail, strong organizational skills, and an unwavering commitment to providing exceptional support to our employees regarding their benefits inquiries and needs. You will be responsible for ensuring that all benefit plans are administered in compliance with company policies, regulatory requirements, and industry best practices. This is an excellent opportunity for an individual who thrives in a collaborative environment and is eager to make a significant impact on employee satisfaction and engagement. The ideal candidate will demonstrate a proactive approach, excellent problem-solving abilities, and the capacity to handle sensitive information with utmost confidentiality. Your work will directly contribute to fostering a positive and supportive work environment, making Sagicor an employer of choice.
Key Responsibilities
- Administer all employee benefits programs, including health insurance, life insurance, pension plans, wellness initiatives, and other supplemental benefits.
- Act as the primary point of contact for employee inquiries regarding benefits, providing clear, accurate, and timely information and support.
- Process new enrollments, changes, and terminations for all benefit plans, ensuring data accuracy and compliance with eligibility rules.
- Collaborate with benefits providers and brokers to resolve escalated claims, billing issues, and other administrative challenges.
- Assist in the annual benefits open enrollment process, including preparing communication materials, conducting information sessions, and processing election forms.
- Ensure all benefits administration processes comply with relevant labour laws, regulations, and internal company policies.
- Maintain accurate and confidential employee benefits records and databases.
- Prepare regular reports on benefits utilization, costs, and trends to support strategic decision-making.
- Participate in the evaluation and review of existing benefit programs, researching new benefit options to enhance employee offerings.
- Develop and deliver engaging benefits communication and educational materials to employees.
- Support HR projects and initiatives as required, contributing to the overall success of the HR department.
Required Skills
- Proven experience in benefits administration or a similar HR role.
- Strong understanding of employee benefits principles and regulations in Jamaica.
- Exceptional communication and interpersonal skills, with the ability to explain complex benefits information clearly.
- High level of proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Demonstrated ability to maintain confidentiality and handle sensitive information discreetly.
- Proactive problem-solver with a strong customer service orientation.
Preferred Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Certification in Human Resources (e.g., PHR, SHRM-CP) or Benefits Administration.
- Experience with HRIS systems (e.g., Workday, Oracle HCM) for benefits management.
- Familiarity with pension scheme administration and health plan regulations specific to the Jamaican context.
- Experience in a large corporate or financial services environment.
Perks & Benefits
- Competitive salary package and performance incentives.
- Comprehensive health, dental, and life insurance.
- Company-matched pension plan.
- Opportunities for professional development and continuous learning.
- Flexible working hours to support work-life balance.
- Employee wellness programs and initiatives.
- Generous paid time off.
- Vibrant and supportive company culture.
- Employee discounts on company products and services.
How to Apply
To express your interest in this exciting opportunity, please click on the application link below to submit your resume and cover letter. Ensure your application clearly highlights your relevant experience in benefits administration and your commitment to employee well-being. We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.