About Company
Ready to revolutionize corporate learning? Career.zycto is a pioneering force in talent development, crafting bespoke training solutions that elevate skills and drive organizational success across industries. We thrive on innovation and collaboration, empowering our team to deliver exceptional value. For a Corporate Training Support Analyst, this means an environment rich with diverse learning platforms and global projects. You’ll contribute to an inclusive culture where your analytical prowess directly enhances learner experiences and helps shape the future of professional growth. Join us and make a tangible impact from day one.
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Job Description
A dynamic opportunity awaits a dedicated Corporate Training Support Analyst to join our innovative remote team. At Career.zycto, we are at the forefront of empowering global talent through cutting-edge learning solutions. As a Corporate Training Support Analyst, you will play a pivotal role in ensuring the seamless delivery and ongoing success of our diverse corporate training programs. This isn’t just a support role; it’s a chance to directly impact employee development, foster a culture of continuous learning, and contribute to the strategic growth of organizations worldwide.
You will be the cornerstone of our training infrastructure, working closely with instructional designers, trainers, and participants. Your day-to-day will involve everything from managing learning management systems (LMS) and troubleshooting technical issues to curating training materials and analyzing program effectiveness. We’re looking for someone who thrives in a fast-paced virtual environment, possesses an analytical mind, and has an unwavering commitment to user satisfaction. If you are passionate about technology-driven learning, meticulous in your approach, and eager to contribute to a collaborative global team, we encourage you to apply. This remote position offers flexibility and the chance to work with a diverse set of clients and internal stakeholders from the comfort of your home base in Al Yarmook, Sharjah, or wherever you choose your workspace to be. Be part of a company that values innovation, professional growth, and making a tangible difference in the corporate learning landscape.
Key Responsibilities
- Manage and administer our Learning Management System (LMS), including user management, course creation, content deployment, and report generation.
- Provide technical support and troubleshooting assistance to trainers and participants for various training platforms and virtual classroom tools.
- Assist in the creation, organization, and distribution of training materials, documentation, and resources.
- Monitor training program effectiveness, gather feedback, and generate reports on key metrics such as completion rates, engagement, and participant satisfaction.
- Collaborate with instructional designers to ensure training content is accurately uploaded, updated, and accessible.
- Support the scheduling and coordination of virtual training sessions, webinars, and workshops.
- Maintain accurate records of training activities, attendance, and outcomes.
- Research and recommend new tools and technologies to enhance the virtual learning experience.
- Ensure compliance with data privacy and security protocols related to training data.
Required Skills
- Proven experience in LMS administration (e.g., Moodle, Cornerstone, Workday Learning, Saba Cloud).
- Strong technical aptitude with the ability to troubleshoot software and platform issues effectively.
- Excellent organizational skills and meticulous attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and collaboration tools (e.g., Slack, Microsoft Teams).
- Exceptional communication skills, both written and verbal, for supporting diverse stakeholders.
- Ability to work independently and manage multiple priorities in a remote work environment.
- Analytical skills to interpret data and generate meaningful reports.
Preferred Qualifications
- Bachelor's degree in Human Resources, Education, Information Technology, or a related field.
- Experience with virtual classroom technologies (e.g., Zoom, Webex, Adobe Connect).
- Familiarity with SCORM and xAPI standards.
- Project management experience in a learning and development context.
- Understanding of adult learning principles and instructional design methodologies.
- Certification in a recognized LMS or training technology.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Flexible remote work environment, offering excellent work-life balance.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and continuous learning.
- Collaborative and supportive global team culture.
- Access to cutting-edge learning technologies and resources.
- Paid time off and public holidays.
How to Apply
Ready to make a significant impact in the world of corporate training? We invite you to join our growing team. Please click on the application link below to submit your resume and cover letter, detailing your experience as a Corporate Training Support Analyst and why you believe you’d be a great fit for Career.zycto. We look forward to reviewing your application!
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