About Company
Unlocking the full potential of customer relationships hinges on precise, integrated data. As a CRM Data Integration Analyst at Career.zycto, you’ll discover a collaborative, remote-first culture where your skills in connecting disparate systems are vital. We are a progressive organization committed to leveraging data to enhance customer experiences and drive business growth, and your role will be central to this mission. You’ll thrive here if you’re passionate about data integrity, enjoy solving complex integration challenges, and seek a supportive team that values innovation and impactful contributions, all while enjoying the flexibility of remote work.
Advertisement
Job Description
Career.zycto is seeking a proficient and detail-oriented CRM Data Integration Analyst to join our expanding remote team. This pivotal role ensures the seamless flow of accurate data between our core CRM platform and various internal/external systems. You will be instrumental in maintaining data consistency, quality, and accessibility across our technology ecosystem, directly impacting our customer understanding and business growth. This is an excellent opportunity for someone with a strong background in data integration and CRM platforms. The ideal candidate will translate business requirements into robust technical integration solutions, collaborating closely with stakeholders and IT teams to design, develop, test, and deploy integrations that significantly enhance our customer relationship management capabilities. Your expertise will directly contribute to Career.zycto’s mission of leveraging data for superior customer experiences.
Key Responsibilities
- Design, develop, and maintain data integration solutions between our CRM and other critical business applications (e.g., ERP, marketing automation, customer service platforms).
- Monitor data quality and integrity, resolving discrepancies, errors, and inconsistencies within integrated systems.
- Collaborate with business analysts and stakeholders to gather requirements, define data mapping, and ensure integration solutions meet strategic objectives.
- Implement data synchronization strategies, ensuring timely and accurate data transfer.
- Perform data profiling, cleansing, and transformation activities to prepare data for integration.
- Create and maintain comprehensive documentation for all integration processes, data flows, and configurations.
- Troubleshoot and resolve integration issues, coordinating with technical support teams and vendors as needed.
- Stay updated on CRM platform updates, integration technologies, and best practices to recommend continuous improvements.
- Participate in the planning and execution of CRM system upgrades and migrations, ensuring data continuity.
Required Skills
- 3+ years of experience as a Data Integration Analyst, CRM Administrator, or a similar role.
- Proven experience with CRM platforms such as Salesforce, Microsoft Dynamics 365, or HubSpot.
- Strong proficiency in ETL processes and tools (e.g., SSIS, Informatica, MuleSoft, Boomi, Talend).
- Expertise in working with APIs (REST, SOAP) and web services for data exchange.
- Solid understanding of relational databases and SQL for data querying and manipulation.
- Experience with data modeling and data architecture principles.
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Ability to work independently and collaboratively in a remote team environment.
- Exceptional communication skills, both written and verbal, for technical and non-technical audiences.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- Certifications in major CRM platforms (e.g., Salesforce Administrator, Microsoft Dynamics 365 Certifications).
- Experience with cloud-based integration platforms and iPaaS solutions.
- Familiarity with data governance principles and compliance regulations (e.g., GDPR, CCPA).
- Prior experience in a consulting or project-based environment, managing multiple integration projects.
- Understanding of business intelligence tools and data visualization concepts.
Perks & Benefits
- Competitive salary package with performance-based bonuses.
- Comprehensive health, dental, and vision insurance coverage.
- Generous paid time off, including vacation, sick leave, and public holidays.
- Flexible remote work environment promoting a healthy work-life balance.
- Opportunities for professional development, continuous learning, and certification support.
- Contribution to a robust retirement savings plan.
- Access to the latest integration technologies and cutting-edge tools.
- A collaborative and supportive company culture focused on innovation and team success.
- Equipment stipend for optimal home office setup.
How to Apply
Interested candidates are invited to submit their detailed resume and a compelling cover letter outlining their relevant experience and why they are a great fit for this remote role. Please highlight your experience with CRM data integration. Encourage applicants to click on the link below to apply for the job.
Advertisement
