About Company
Career.zycto is revolutionizing the talent acquisition landscape by leveraging cutting-edge data analytics to connect top-tier talent with forward-thinking organizations. We believe in empowering our team members, especially those starting their careers, with the tools and mentorship needed to thrive. For a Customer Analytics Assistant, Career.zycto offers an unparalleled learning environment, where your contributions directly influence strategic decisions. Join us to be part of a vibrant team that values innovation, precision, and continuous growth in the dynamic world of HR technology.
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Job Description
Are you a recent graduate with a passion for numbers and a curiosity to uncover insights from data? Career.zycto is seeking a highly motivated and detail-oriented Customer Analytics Assistant to join our growing team in Qidfa, Fujairah. This is an exceptional entry-level opportunity for an aspiring data professional to kickstart their career within a dynamic and innovative HR technology company.
In this pivotal role, you’ll be at the forefront of understanding customer behavior and contributing to data-driven strategies that shape our product development and service delivery. You will work closely with experienced data scientists and business strategists, gaining hands-on experience in the full lifecycle of data analysis – from collection and cleaning to visualization and reporting. This isn’t just about crunching numbers; it’s about translating data into actionable intelligence that directly impacts our clients and the talent we serve.
As a Customer Analytics Assistant, you will play a crucial role in maintaining the integrity and accuracy of our extensive customer datasets. Your daily tasks will involve assisting in data extraction, transforming raw information into usable formats, and performing initial quality checks. You’ll become adept at utilizing various analytical tools, including advanced Excel functions, and will be introduced to more sophisticated platforms like SQL and business intelligence dashboards.
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Career.zycto is committed to fostering a supportive learning environment. We understand that as an entry-level professional, you are keen to develop your skills, and we are dedicated to providing the mentorship and resources necessary for your growth. You’ll have the opportunity to contribute to real-world projects, seeing the direct impact of your analytical contributions on strategic business decisions. This position offers a unique chance to build a solid foundation in customer analytics, a skill set highly valued across industries. If you’re ready to dive deep into data, contribute to a forward-thinking team, and grow with a company that’s redefining HR tech, then this role is for you. Join us in our mission to empower better talent decisions through intelligent data insights.
Key Responsibilities
- Assist in collecting, cleaning, and organizing customer data from various sources.
- Support senior analysts in preparing reports and dashboards using data visualization tools.
- Conduct preliminary analysis of customer behavior, trends, and feedback to identify insights.
- Help maintain data integrity and accuracy within our customer databases.
- Collaborate with marketing and sales teams to understand their data needs and reporting requirements.
- Document data processes, methodologies, and findings for internal knowledge sharing.
- Participate in team meetings and contribute to brainstorming sessions for data-driven strategies.
Required Skills
- Proficiency in Microsoft Excel (pivot tables, VLOOKUP, basic formulas).
- Strong analytical and problem-solving abilities with an eagerness to learn.
- Excellent attention to detail and a commitment to data accuracy.
- Ability to quickly learn new software and data analysis tools.
- Basic understanding of statistical concepts and data interpretation.
- Good communication skills, both written and verbal, for presenting findings.
- Fresh graduate or 0-1 year of experience in a data-related or analytical role.
Preferred Qualifications
- Bachelor’s degree in Business Analytics, Statistics, Economics, Computer Science, or a related quantitative field.
- Familiarity with data visualization tools (e.g., Tableau, Power BI) or SQL.
- Exposure to CRM systems (e.g., Salesforce) or other data platforms.
Perks & Benefits
- Comprehensive health insurance package.
- Generous paid time off and observance of all UAE public holidays.
- Structured professional development and continuous training opportunities.
- Dynamic, collaborative, and supportive work environment.
- Dedicated mentorship program for accelerated career growth.
- Employee wellness initiatives and a positive work-life balance culture.
How to Apply
Eager to launch your career in data analytics with a pioneering HR tech company? We invite you to apply by clicking the link below. Please ensure your resume highlights your analytical skills and any relevant project experience. We look forward to reviewing your application and potentially welcoming you to our innovative team at Career.zycto.
