About Company
Millennium bim is Mozambique’s leading bank, consistently recognized for its innovation, extensive network, and unwavering commitment to economic development across the nation. With a strong and strategic presence throughout the country, including vital branches and operational hubs in key regions like Inhambane Province, we proudly serve a diverse clientele ranging from individual customers to large corporations and public entities. Our core mission is to provide accessible, reliable, and cutting-edge financial solutions that empower our customers, foster economic growth, and contribute significantly to the nation’s prosperity. We are dedicated to fostering a dynamic, inclusive, and supportive work environment where talent is nurtured, professional growth is actively encouraged, and every employee’s contributions are genuinely valued. Joining Millennium bim means becoming an integral part of a forward-thinking institution committed to making a tangible and positive impact on the lives of Mozambicans and the broader economy. We pride ourselves on our inclusive culture, our steadfast dedication to leveraging advanced technology to enhance our services, and our relentless pursuit of operational efficiency and customer satisfaction.
Job Description
We are currently seeking a highly dedicated, proactive, and detail-oriented Database Support Assistant to join our dynamic team in Vilankulo, Inhambane Province. This is an exciting opportunity for an individual with a profound passion for data management and information technology, offering the significant advantage of flexible schedules to support a healthy and balanced work-life. As a Database Support Assistant, you will play a truly crucial and central role in ensuring the smooth, secure, and efficient operation of our internal database systems, which are absolutely vital to our daily banking operations and service delivery. Your core responsibilities will encompass providing essential first-line technical support for database-related inquiries, meticulously performing routine yet critical maintenance tasks, and assisting diligently with comprehensive data integrity checks to uphold the highest standards of accuracy and reliability. You will also collaborate closely and effectively with our central IT team and senior database administrators to escalate and meticulously resolve more complex technical issues, acting as the crucial bridge between local branch operations and specialized technical expertise. This pivotal position rigorously demands strong analytical and problem-solving skills, meticulous attention to detail, and an unwavering commitment to upholding the highest standards of data security and confidentiality, which are paramount in the tightly regulated financial sector. You will be instrumental in maintaining the stability, optimal performance, and robust security of our local database infrastructure, directly contributing to the seamless delivery of financial services to our valued customers in the vibrant Vilankulo region. While the role proudly offers flexible scheduling to accommodate personal commitments, it is indeed a full-time commitment, strategically designed to provide consistent and critical support during operational hours, ensuring our systems are always responsive, reliable, and compliant with all regulatory requirements. You will work closely with various internal departments and branch staff, offering practical technical assistance and expert guidance to end-users on database-related queries, functionalities, and best practices, thereby making you an indispensable and integral part of our local team’s ongoing success and our commitment to operational excellence. This role is perfect for someone eager to grow their career in IT within the financial sector, offering both intellectual challenges and significant professional rewards.
Key Responsibilities
- Provide first-level technical support for database-related issues, efficiently troubleshooting and resolving common problems with speed and accuracy.
- Perform routine database maintenance tasks, including regular data backups, comprehensive performance monitoring, and critical system health checks to ensure optimal operation and prevent downtime.
- Assist in accurate data entry, thorough data validation, and ensuring complete data integrity across various banking applications and core platforms.
- Collaborate effectively with senior IT personnel and central database administrators to escalate and meticulously resolve complex technical challenges, ensuring timely resolutions.
- Document detailed support procedures, effective solutions, and precise system configurations to maintain a comprehensive and up-to-date knowledge base for future reference.
- Assist in the careful implementation and rigorous testing of database updates, security patches, and new features to enhance system functionality and security.
- Educate and proactively support end-users on best practices for secure database interaction, data privacy, and efficient use of database-driven applications.
Required Skills
- Proficiency in basic SQL commands and fundamental database querying techniques for data manipulation and retrieval.
- A foundational understanding of various database management systems (e.g., MySQL, SQL Server, Oracle) concepts and architecture.
- Strong analytical capabilities and proven problem-solving abilities to diagnose and address technical issues effectively and creatively.
- Excellent communication skills, both written and verbal, with fluency in Portuguese and a good working knowledge of English for technical documentation and communication.
- Demonstrated ability to work both independently with minimal supervision and collaboratively as part of a dedicated team in a fast-paced and demanding environment.
- Exceptional attention to detail and an unwavering commitment to data accuracy, security, and confidentiality, especially critical in the financial industry.
Preferred Qualifications
- A diploma or degree in Information Technology, Computer Science, or a closely related technical field from a recognized institution.
- Previous professional experience (1-2 years) in a database support, IT support, or a similar technical role, preferably within a corporate environment.
- Familiarity with banking software applications or specific experience within the financial services industry's IT environments and regulatory landscape.
- Basic knowledge of network fundamentals, server infrastructure, and various operating systems (e.g., Windows, Linux).
- Relevant professional certifications in database technologies (e.g., Microsoft Certified: Azure Database Administrator Associate, Oracle Certified Associate) are a plus.
Perks & Benefits
- A competitive salary package complemented by performance-based bonuses, recognizing your contributions and dedication.
- Flexible working hours and scheduling options to promote a healthy work-life balance and personal well-being.
- Comprehensive health and wellness benefits for you and your eligible dependents.
- Significant opportunities for professional development, continuous learning, and clear career advancement paths within a leading financial institution.
- A supportive, inclusive, and collaborative team environment that values diversity and every member's unique contribution.
- The chance to contribute directly to a vital sector of Mozambique's economy and its ongoing technological advancement.
How to Apply
Interested candidates who meet the specified qualifications and are eager to join a leading financial institution are invited to submit their comprehensive application. Please include a detailed Curriculum Vitae (CV) and a compelling cover letter outlining your suitability for this pivotal role, highlighting your relevant experience and skills. To apply, kindly click on the application link provided below to submit your application directly through our official career portal. We highly appreciate all applications received, but please note that only those candidates who are shortlisted for further consideration will be contacted for an interview.