About Company
J. Kalachand & Co Ltd is a well-established and highly respected name in the Mauritian retail and distribution landscape. With a rich history spanning decades, we have consistently served our community by providing a wide array of quality products, from consumer electronics and home appliances to food and general merchandise. Our commitment to customer satisfaction, operational excellence, and continuous growth has solidified our position as a market leader. We pride ourselves on fostering a dynamic and supportive work environment where employees are valued, developed, and empowered to contribute to our collective success. Joining J. Kalachand means becoming part of a legacy of quality service and a future of innovation, all while delivering essential goods that enrich the lives of Mauritian households.
Job Description
Are you a proactive, organised, and customer-focused individual with a passion for ensuring goods reach their destination efficiently and safely? J. Kalachand & Co Ltd is seeking a dedicated Delivery Assistant to join our dynamic logistics team in Quatre Bornes. In this vital role, you will be instrumental in the smooth operation of our transport and distribution network. You will work closely with our drivers, assisting with loading, unloading, and delivering a diverse range of products to our valued customers and various retail outlets across Mauritius. This position demands a keen eye for detail, strong physical stamina, excellent teamwork, and a commitment to upholding our high standards of service. You will be the face of our company during deliveries, so a professional demeanour and effective communication skills are paramount. If you thrive in a fast-paced environment and are looking for a role where your efforts directly contribute to customer satisfaction and business success, we encourage you to apply and become a key player in our growing family.
Key Responsibilities
- Assist drivers with the safe and efficient loading and unloading of goods from delivery vehicles.
- Verify product quantities and ensure they match delivery manifests and customer orders.
- Carefully transport items to customer premises or designated delivery points, ensuring minimal damage.
- Provide excellent customer service during deliveries, answering questions professionally and courteously.
- Obtain necessary signatures and complete delivery paperwork accurately.
- Assist with basic vehicle maintenance checks and report any issues to the driver or supervisor.
- Adhere strictly to all traffic laws, company safety policies, and logistical procedures.
- Maintain cleanliness and organisation of the delivery vehicle's cargo area.
- Support warehouse operations as needed, including sorting, packing, and preparing items for dispatch.
- Communicate effectively with the logistics team regarding delivery status, challenges, or customer feedback.
Required Skills
- Valid Mauritian Driving License (Category B preferred, but not strictly mandatory as this is an assistant role)
- Ability to lift and carry heavy objects safely and repeatedly.
- Strong physical fitness and stamina.
- Excellent communication and interpersonal skills.
- Proactive and adaptable, with a strong work ethic.
- Ability to work effectively as part of a team.
- Basic numeracy and literacy for handling delivery manifests and paperwork.
- Knowledge of local routes and traffic regulations in Mauritius.
- Punctual and reliable.
Preferred Qualifications
- Previous experience (at least 6 months) in a delivery, warehousing, or logistics support role.
- Familiarity with inventory management or dispatch systems.
- Customer service experience.
- Secondary School Certificate (Form V / SC).
Perks & Benefits
- Competitive remuneration package.
- Comprehensive medical coverage.
- Pension scheme contribution.
- Opportunities for career growth and professional development.
- Staff discounts on company products.
- Supportive and collaborative work environment.
- Regular training and upskilling opportunities in logistics and customer service.
How to Apply
Interested candidates who meet the above criteria are invited to submit their application. Please click on the application link below to apply for this job. Ensure your CV and cover letter highlight your relevant experience and qualifications.