About Company
Purolator Inc. is a leading integrated freight, package, and logistics solutions provider in Canada, known for its extensive network, reliable service, and commitment to innovation. For over 60 years, Purolator has been connecting Canadians from coast to coast, delivering more than just packages – we deliver possibilities. Our team of dedicated professionals is the backbone of our operations, ensuring that businesses thrive and communities stay connected. We pride ourselves on a culture that values teamwork, efficiency, and customer satisfaction, offering a dynamic and supportive environment where employees can grow their careers. Join a company that is consistently evolving, leveraging cutting-edge technology to optimize delivery logistics and provide exceptional service, making a tangible impact on the daily lives of millions.
Job Description
Are you a highly organized, detail-oriented individual with a passion for efficient operations? Purolator Inc. is actively seeking a dedicated Delivery Logistics Clerk to join our dynamic team in Waterloo. This crucial full-time role serves as the central hub for our delivery operations, ensuring the smooth flow of goods from our facility to their final destinations. As a Delivery Logistics Clerk, you will be instrumental in coordinating shipments, managing documentation, and providing essential support to our drivers and operations team. Your ability to prioritize tasks, communicate effectively, and maintain meticulous records will directly contribute to our commitment to timely and accurate deliveries. This position is ideal for someone who thrives in a fast-paced environment, can adapt quickly to changing priorities, and possesses a strong problem-solving mindset. You will be a vital part of a system that powers commerce across Canada, handling the logistics that keep our economy moving. If you’re ready to take on a challenging yet rewarding role where your organizational skills are truly valued and your contributions make a significant difference, we encourage you to apply and become a part of the Purolator family. We offer comprehensive training and opportunities for career advancement within our extensive network.
Key Responsibilities
- Coordinate and schedule daily delivery routes, optimizing for efficiency and timely arrival.
- Prepare, verify, and process all necessary shipping and delivery documentation, including manifests, bills of lading, and customs forms.
- Communicate effectively with drivers regarding route details, special instructions, and any on-road challenges.
- Track and trace shipments, providing real-time updates to customers and internal stakeholders.
- Handle inquiries and resolve issues related to deliveries, discrepancies, and customer concerns with professionalism.
- Maintain accurate records of all incoming and outgoing shipments, ensuring data integrity in logistics systems.
- Assist with inventory management and warehouse organization as needed to support smooth operations.
- Collaborate closely with various departments, including customer service, sales, and operations, to ensure seamless service delivery.
- Monitor equipment and supply levels, reporting any deficiencies or maintenance needs.
- Adhere strictly to all company safety protocols and transportation regulations.
Required Skills
- High school diploma or equivalent.
- Minimum 1 year of experience in a clerical, administrative, or logistics support role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills and exceptional attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask and manage time effectively in a dynamic environment.
- Demonstrated problem-solving capabilities and ability to work under pressure.
- Basic understanding of logistics and supply chain principles.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Post-secondary education in Logistics, Supply Chain Management, or a related field.
- Previous experience with transportation management systems (TMS) or warehouse management systems (WMS).
- Familiarity with local geographical areas and mapping tools.
- Experience in the courier or freight industry.
- Strong analytical skills for route optimization and data interpretation.
Perks & Benefits
- Competitive hourly wage with opportunities for overtime.
- Comprehensive health and dental benefits package.
- Paid time off and holiday pay.
- Company-matched retirement savings plan.
- Opportunities for professional development and career advancement within a national company.
- Employee assistance program (EAP).
- A supportive and inclusive work environment.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and cover letter. Please ensure your application highlights your relevant experience and qualifications for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.