About Company
Are you eager to launch your career in a supportive and structured environment? Career.zycto offers a unique opportunity for entry-level professionals to thrive within the healthcare administration sector. We are a dynamic and forward-thinking organization committed to meticulous record-keeping and efficient clinic operations, empowering our healthcare partners to deliver exceptional patient care. For a Dental Records Clerk, our commitment to organized systems and continuous learning provides an ideal foundation. Here, you’ll be part of a team that values precision, attention to detail, and a collaborative spirit, ensuring you gain valuable skills from day one. Join us and contribute to a healthier community.
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Job Description
Career.zycto is seeking a highly motivated and detail-oriented individual to join our team as an Entry Level Dental Records Clerk in Nicoadala, Quelimane. This is an exceptional opportunity for someone looking to start their career in healthcare administration and play a crucial role in the smooth operation of dental practices we partner with. As a Dental Records Clerk, you will be the backbone of patient information management, ensuring that all records are meticulously organized, accurate, and readily accessible. Your work directly contributes to efficient patient care and operational excellence.
In this entry-level position, you will receive comprehensive training on all aspects of dental record management, patient confidentiality protocols, and administrative support functions. We are looking for someone with a strong work ethic, a keen eye for detail, and a genuine interest in contributing to the healthcare sector. You will be responsible for a variety of tasks that ensure our dental partners can focus on what they do best – providing top-tier patient care. This role requires excellent organizational skills, a friendly demeanor, and the ability to handle sensitive information with the utmost discretion. If you are a proactive learner eager to develop valuable administrative skills within a professional and supportive environment, we encourage you to apply. This role offers not just a job, but a pathway to a rewarding career in healthcare.
Key Responsibilities
- Organize, maintain, and update patient dental records, both physical and electronic, ensuring accuracy and completeness.
- Ensure strict adherence to patient confidentiality (HIPAA/data protection guidelines) at all times.
- Assist with scheduling and confirming patient appointments, managing appointment calendars, and minimizing no-shows.
- Handle incoming calls, patient inquiries, and provide polite and professional customer service.
- Prepare and process dental insurance forms, liaising with insurance companies as needed.
- Perform general administrative tasks such as scanning, filing, archiving documents, and managing office supplies.
- Support dental and administrative staff with various tasks to ensure smooth clinic operations.
- Verify patient information and update demographic and insurance details as necessary.
- Assist with basic billing and payment processing functions under supervision.
- Maintain a clean, organized, and welcoming reception and records area.
Required Skills
- High school diploma or equivalent.
- Basic computer proficiency, including familiarity with Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional organizational and time management skills with an ability to multitask.
- Strong attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Ability to work effectively both independently and as part of a collaborative team.
- A strong desire to learn, adapt, and grow within a healthcare administrative role.
- Professional and friendly demeanor with a commitment to excellent customer service.
Preferred Qualifications
- Previous administrative or office experience in any sector (e.g., retail, hospitality, general office).
- Familiarity with medical or dental terminology.
- Basic understanding of electronic health records (EHR) systems.
- Proficiency in both Portuguese and English.
Perks & Benefits
- Competitive entry-level salary package.
- Comprehensive on-the-job training and mentorship program.
- Significant opportunities for professional development and career advancement within healthcare administration.
- A supportive, collaborative, and positive work environment.
- Health and wellness programs.
- Generous paid time off and public holidays.
- Contribution to a vital service that impacts community health.
How to Apply
Interested candidates are invited to apply by clicking on the application link below. Please ensure your resume highlights any relevant skills or experiences, even if not directly in a dental setting. We look forward to reviewing your application and potentially welcoming you to our team.
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