About Company
Shaping the future of digital commerce requires agility and innovation, and that’s precisely where Career.zycto thrives. We specialize in identifying and nurturing talent for fast-paced, evolving industries like e-commerce, ensuring our partners are equipped with the best. If you’re a digital assistant eager to dive into online retail management, you’ll find Career.zycto an empowering platform. We champion environments that foster creativity, continuous learning, and direct impact, making it the ideal place to hone your skills and significantly contribute to pioneering digital strategies from day one. Embark on a journey where your growth is our mission.
Job Description
Are you a highly motivated and detail-oriented individual with a passion for the digital marketplace? Career.zycto is seeking a dynamic Digital Assistant with a focus on E-commerce Management to join our growing team. This is an exciting opportunity for someone eager to immerse themselves in the operational heartbeat of online retail, contributing to a seamless and engaging customer experience. As a Digital Assistant, you will play a crucial role in supporting various facets of our e-commerce platforms, ensuring product data accuracy, assisting with inventory management, and contributing to the overall digital strategy. This position offers a hands-on learning experience in a fast-paced environment where your contributions will directly impact our online success.
We are looking for a proactive problem-solver with a keen eye for detail and a foundational understanding of e-commerce principles. You will be instrumental in maintaining the integrity and appeal of our online stores, from uploading compelling product descriptions and images to monitoring sales performance and customer feedback. This role requires strong organizational skills, adaptability, and the ability to juggle multiple tasks efficiently. If you’re passionate about leveraging digital tools to drive business growth and are ready to take the next step in your e-commerce career, we encourage you to apply. Join us at Career.zycto and become a vital part of a forward-thinking team dedicated to innovation in the digital landscape.
Key Responsibilities
- Assist with the day-to-day management and operation of e-commerce platforms, including product listings, inventory updates, and promotional content scheduling.
- Upload, update, and optimize product information, images, and descriptions to ensure accuracy, consistency, and SEO best practices.
- Monitor inventory levels and communicate with relevant departments to prevent stock-outs or overstock situations.
- Provide support for customer service inquiries related to online orders, product information, and website navigation.
- Conduct competitive research and market analysis to identify trends and opportunities for e-commerce growth.
- Assist in the execution of digital marketing campaigns, including email marketing, social media content, and paid advertisements.
- Generate basic reports on e-commerce performance, website traffic, sales data, and customer behavior.
- Ensure all website content and product information adheres to brand guidelines and quality standards.
- Collaborate with marketing, sales, and logistics teams to streamline e-commerce operations and enhance the customer journey.
- Stay updated with the latest e-commerce trends, tools, and technologies.
Required Skills
- Minimum of 1 year of experience in an e-commerce, digital marketing, or administrative support role.
- Proficiency in using e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of digital marketing fundamentals (SEO, SEM, social media).
- Excellent written and verbal communication skills.
- High level of attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong analytical and problem-solving abilities.
Preferred Qualifications
- Bachelor’s degree in Marketing, Business Administration, Computer Science, or a related field.
- Experience with graphic design tools (e.g., Canva, Adobe Photoshop) for basic image editing.
- Familiarity with web analytics tools (e.g., Google Analytics).
- Certification in digital marketing or e-commerce management.
- Proven track record of managing social media content for business.
Perks & Benefits
- Competitive monthly salary.
- Health and wellness benefits.
- Opportunities for professional development and training.
- A dynamic and supportive work environment.
- Access to cutting-edge e-commerce tools and technologies.
- Annual leave and public holidays.
- Team bonding activities and company events.
How to Apply
Interested candidates are invited to submit their application by clicking on the link below. Please ensure your resume highlights your relevant experience and skills in e-commerce management and digital assistance.
