About Company
Are you passionate about the digital landscape and eager to make a tangible impact? Career.zycto is a dynamic and forward-thinking organization dedicated to innovation and excellence in driving digital transformation and optimizing online customer experiences. We empower our teams to thrive by fostering a collaborative environment where fresh ideas are celebrated. For a Digital Assistant in E-commerce Management, this means direct involvement in shaping our online presence, optimizing product journeys, and driving sales. Join us and contribute to a vibrant culture that values growth, creativity, and your unique contribution to our evolving digital journey.
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Job Description
Career.zycto is actively seeking a highly motivated and detail-oriented Digital Assistant specializing in E-commerce Management to join our dynamic team located on Allen Avenue, Lagos. This pivotal role offers an exciting opportunity for an individual passionate about digital commerce to contribute significantly to our online success and growth strategy. As a Digital Assistant, you will play a crucial role in the day-to-day operations of our e-commerce platforms, ensuring a seamless and engaging experience for our customers.
Your primary focus will be on maintaining and enhancing our product listings, optimizing content for search engines, and assisting with various digital marketing initiatives. You will work closely with our marketing and sales teams to implement promotional campaigns, analyze performance data, and identify opportunities for improvement. This role is ideal for someone who is proactive, has a keen eye for detail, and possesses a strong understanding of e-commerce best practices. You will be instrumental in ensuring our online storefronts are always current, competitive, and customer-friendly, reflecting the quality and innovation our brand stands for. We believe in nurturing talent, and this position offers considerable scope for learning and professional development within the fast-paced world of digital retail. If you’re ready to dive deep into managing online catalogs, optimizing conversion funnels, and contributing to a thriving e-commerce ecosystem, we encourage you to apply. This is more than just an assistant role; it’s a chance to be at the heart of our digital commercial operations, learning from experienced professionals and making a visible difference.
Key Responsibilities
- Manage and update product listings across various e-commerce platforms, ensuring accuracy, consistency, and compelling content (descriptions, images, specifications).
- Assist in the creation and optimization of product pages, category pages, and landing pages for SEO (Search Engine Optimization) and user experience.
- Monitor inventory levels and coordinate with relevant teams to ensure product availability and timely updates on the website.
- Support the execution of digital marketing campaigns, including email marketing, social media promotions, and online advertisements, specifically tailored for e-commerce.
- Conduct competitive analysis and market research to identify trends, opportunities, and areas for improvement in our e-commerce strategy.
- Process and manage customer orders, inquiries, and feedback related to online purchases, ensuring high levels of customer satisfaction.
- Utilize analytics tools to track website performance, sales data, and conversion rates, providing regular reports and insights.
- Collaborate with graphic designers and content creators to ensure all digital assets are optimized for e-commerce platforms.
- Stay updated with the latest e-commerce technologies, trends, and best practices.
Required Skills
- Proficiency in managing e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
- Strong understanding of digital marketing principles, including SEO, SEM, and social media.
- Excellent written and verbal communication skills.
- High level of attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Ability to work independently and as part of a team.
- Proven organizational and time management skills.
Preferred Qualifications
- Bachelor's degree in Marketing, Business Administration, Computer Science, or a related field.
- Basic knowledge of graphic design tools (e.g., Canva, Adobe Photoshop) for creating/editing digital assets.
- Familiarity with web analytics tools (e.g., Google Analytics).
- Experience with email marketing platforms.
- Basic HTML/CSS knowledge is a plus.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health insurance package.
- Opportunities for professional development and continuous learning.
- Paid time off and public holidays.
- A vibrant and collaborative work environment.
- Employee wellness programs.
- Access to the latest e-commerce tools and technologies.
How to Apply
Eager to make your mark in the e-commerce world? We invite you to apply for this exciting opportunity! Please click on the application link below to submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to the Career.zycto team.
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