About Company
Bana Consulting is a dynamic and forward-thinking consulting firm based in Maseru, Lesotho, specializing in providing innovative business solutions, technology integration, and strategic advisory services to clients across various sectors. Our mission is to empower businesses with the tools and insights they need to thrive in a rapidly evolving digital landscape. We pride ourselves on fostering a collaborative and growth-oriented environment where talent is nurtured, and ideas are celebrated. We are committed to making a tangible impact on our clients’ success and contributing positively to the economic development of Lesotho. Join our team and be part of a company that values expertise, innovation, and dedicated service.
Job Description
Are you a highly organised, tech-savvy individual with a passion for digital tools and a keen eye for detail? Bana Consulting is seeking a proactive and adaptable Digital Assistant to join our remote team. In this pivotal role, you will provide comprehensive administrative and operational support to our consultants and management, ensuring the smooth execution of various digital projects and daily tasks. This is an exciting opportunity for someone who thrives in a virtual environment, possesses excellent communication skills, and is eager to contribute to the efficiency and success of a growing consulting firm. You will be instrumental in managing digital workflows, coordinating schedules, preparing reports, and maintaining our online presence. The ideal candidate will be a self-starter, capable of managing multiple priorities, and committed to delivering high-quality work. This remote position offers flexibility and the chance to collaborate with a diverse team of professionals dedicated to driving impactful change for our clients.
Key Responsibilities
- Manage and maintain digital calendars, schedule virtual meetings, and coordinate appointments across different time zones.
- Prepare, edit, and format digital documents, presentations, and reports using various software (e.g., Microsoft Office Suite, Google Workspace).
- Assist with data entry, database management, and information organization to ensure accuracy and accessibility.
- Support the creation and distribution of digital marketing content, including social media posts, email newsletters, and website updates.
- Conduct online research and compile summaries on industry trends, competitor activities, and client-specific information.
- Handle email correspondence, filtering and prioritising messages, and drafting responses on behalf of consultants.
- Coordinate virtual events, webinars, and online training sessions, including technical setup and participant registration.
- Provide technical assistance and troubleshooting for common digital tools and platforms used by the team.
- Maintain confidentiality and handle sensitive information with discretion and professionalism.
- Streamline digital workflows and identify opportunities for automation and efficiency improvements.
- Perform other ad-hoc administrative and digital support tasks as required.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Strong command of digital communication tools (e.g., Slack, Microsoft Teams, Zoom).
- Excellent written and verbal communication skills in English.
- Exceptional organizational and time management abilities, with a proven capacity to multitask.
- Ability to work independently and proactively in a remote setting.
- Strong attention to detail and accuracy.
- Familiarity with project management software (e.g., Asana, Trello) is a plus.
- Basic understanding of digital marketing concepts and social media platforms.
Preferred Qualifications
- Associate’s or Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Experience with CRM systems and content management systems (CMS).
- Knowledge of graphic design tools (e.g., Canva, Adobe Express) for basic content creation.
- Experience in a consulting environment or similar professional services industry.
Perks & Benefits
- Competitive monthly salary.
- Flexible remote work environment.
- Opportunities for professional development and continuous learning.
- Supportive and collaborative team culture.
- Access to a range of digital tools and resources.
- Contribution to meaningful projects impacting businesses in Lesotho.
How to Apply
If you are a highly motivated individual eager to contribute your digital expertise to a growing firm, we encourage you to apply! Please click on the application link below to submit your detailed CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this remote Digital Assistant position at Bana Consulting.