About Company
Are you eager to launch your career in a dynamic, supportive environment? Career.zycto offers the perfect launchpad for individuals seeking to make an immediate impact in dispatch operations. We are a forward-thinking organization dedicated to optimizing logistics and fostering professional growth from day one. Joining our team means becoming part of a culture that values meticulous organization, clear communication, and collaborative problem-solving. We pride ourselves on empowering new talent, providing comprehensive training, and celebrating collective achievements in a fast-paced setting. Come grow with us!
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Job Description
Career.zycto is seeking a highly motivated and detail-oriented Dispatch Assistant to join our growing team in Milwaukee, Wisconsin. This is an excellent entry-level opportunity for an individual looking to kickstart their career in logistics and transportation. As a Dispatch Assistant, you will play a crucial role in ensuring the smooth and efficient operation of our dispatch department, supporting our drivers and clients with critical administrative and communication tasks. You will be the backbone of our operational flow, directly contributing to our reputation for reliability and excellence.
In this fast-paced environment, you’ll gain hands-on experience in real-time coordination, problem-solving, and professional communication. We are looking for someone with a positive attitude, a strong desire to learn, and the ability to thrive in a team-oriented setting. If you’re organized, possess strong communication skills, and are eager to learn the ropes of a vital industry, this role is perfect for you. You’ll be trained on our systems and processes, working alongside experienced dispatchers to provide top-tier service. This position offers a foundational understanding of logistics management and opens pathways for long-term career advancement within our company. We value proactive individuals who can adapt quickly and maintain accuracy under pressure.
Key Responsibilities
- Assist dispatchers with daily scheduling and coordination of routes for drivers.
- Communicate effectively with drivers regarding schedules, routes, and any issues that arise.
- Monitor real-time progress of deliveries and report any delays or changes.
- Maintain accurate records of dispatch activities, including driver logs and delivery confirmations.
- Respond to incoming calls and emails from drivers, clients, and internal staff, providing timely assistance.
- Prepare and distribute necessary paperwork, manifests, and instructions to drivers.
- Assist in resolving logistical issues or customer inquiries efficiently and professionally.
- Utilize dispatch software and other internal systems to track and update information.
- Perform general administrative duties to support the dispatch team as needed.
- Adhere to all company policies, safety regulations, and industry standards.
Required Skills
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Ability to work effectively in a fast-paced, dynamic environment.
- Problem-solving skills with a proactive approach.
- A positive attitude and a strong desire to learn.
- Ability to work collaboratively as part of a team.
Preferred Qualifications
- Previous experience in a customer service or administrative role.
- Familiarity with the Milwaukee metropolitan area and surrounding regions.
- Basic understanding of logistics or transportation industry concepts.
- Experience with multi-line phone systems.
Perks & Benefits
- Competitive hourly wage with opportunities for overtime.
- Comprehensive training and professional development programs.
- Health, dental, and vision insurance options.
- Paid time off and company holidays.
- 401(k) retirement plan with company match.
- Positive and supportive work environment.
- Opportunity for career advancement within a growing company.
- Employee assistance program.
How to Apply
Ready to launch your career with Career.zycto? We encourage all qualified applicants to apply directly by clicking the link below. Please ensure your resume highlights your organizational skills and enthusiasm for a dynamic, entry-level role. We look forward to reviewing your application!
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