About Company
Bamele Medical Centre is a reputable and compassionate healthcare provider deeply rooted in the Mahalapye community. Our mission is to deliver comprehensive, high-quality medical care to individuals and families, ensuring their well-being and promoting a healthier community. We pride ourselves on a patient-centric approach, fostering an environment where every individual feels heard, respected, and cared for. Our team of dedicated medical professionals, from doctors to administrative staff, works collaboratively to uphold the highest standards of medical practice and patient service. We are committed to continuous improvement, leveraging modern medical practices and fostering a supportive workplace culture that values growth, teamwork, and integrity. Join us in making a tangible difference in the lives of our patients every single day.
Job Description
We are seeking a highly motivated, empathetic, and organized Doctor Assistant to join our dedicated team at Bamele Medical Centre in Mahalapye. This full-time role is essential in supporting our medical practitioners and ensuring the smooth, efficient operation of our clinic. The successful candidate will be the backbone of our clinic support, playing a pivotal role in patient flow, administrative tasks, and direct assistance to our doctors. You will be responsible for creating a welcoming environment for patients, managing patient records with utmost confidentiality, and preparing examination rooms. This position requires someone with excellent communication skills, a meticulous attention to detail, and a genuine passion for healthcare. You will be instrumental in maintaining the quality of care and operational efficiency that our patients have come to expect from Bamele Medical Centre. This is an opportunity to contribute significantly to patient care within a supportive team environment, directly impacting the health and well-being of the Mahalapye community. If you are a proactive individual looking to grow your career in a dynamic medical setting and are committed to providing outstanding support, we encourage you to apply. Your contribution will directly facilitate effective patient consultations and uphold our commitment to excellence in healthcare services.
Key Responsibilities
- Assist doctors during examinations and procedures, ensuring all necessary equipment and supplies are readily available.
- Prepare examination rooms before and after patient consultations, maintaining cleanliness and stocking medical supplies.
- Manage patient appointments, scheduling, and follow-ups efficiently.
- Handle patient registration, update medical records accurately, and ensure confidentiality of all patient information.
- Take and record vital signs, medical history, and chief complaints as directed by the doctor.
- Provide basic patient education and instructions as advised by the medical professional.
- Process patient inquiries, both in person and over the phone, with professionalism and empathy.
- Maintain inventory of clinic supplies and assist with ordering and stocking.
- Ensure the clinic environment is always clean, tidy, and welcoming for patients.
- Assist with administrative tasks such as filing, scanning, and managing correspondence.
- Adhere strictly to all health and safety regulations and clinic protocols.
Required Skills
- Proven experience as a Doctor Assistant or Medical Assistant.
- Strong understanding of medical terminology and clinic procedures.
- Excellent organizational and time management skills.
- Proficiency in basic computer applications and electronic health records (EHR) systems.
- Exceptional interpersonal and communication skills, both written and verbal.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- High level of empathy, discretion, and professionalism.
- Ability to maintain strict patient confidentiality.
Preferred Qualifications
- Certificate or Diploma in Medical Assisting, Nursing Auxiliary, or a related healthcare field.
- Knowledge of local healthcare regulations and practices in Botswana.
- Experience with a specific EHR system used in Botswana.
- First Aid and CPR certification.
Perks & Benefits
- Competitive salary package.
- Opportunities for professional development and training.
- Supportive and collaborative work environment.
- Contribution to a vital community health service.
- Paid time off and public holidays.
- Healthcare benefits (as per company policy).
How to Apply
Interested candidates are invited to click on the application link below to submit their detailed CV and a cover letter outlining their suitability for this role. Please ensure your application highlights your experience in clinic support and your commitment to patient care. We look forward to reviewing your application and potentially welcoming you to the Bamele Medical Centre family.