About Company
Looking for a launchpad to kickstart your career? Career.zycto offers an unparalleled environment for entry-level professionals to gain essential experience and develop core workplace competencies. We pride ourselves on fostering a supportive and collaborative atmosphere where new team members are encouraged to learn, grow, and contribute meaningfully from day one. Join a team where your initiative is recognized, and your foundational skills are sharpened, paving the way for future opportunities within our dynamic operations. Career.zycto is committed to empowering individuals seeking their first steps into the professional world.
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Job Description
Are you a highly organized, detail-oriented individual eager to begin your professional journey in a dynamic and supportive environment? Career.zycto is seeking a motivated Drop-Off Pickup Assistant to join our growing team in Phenix City, Alabama. This entry-level role is perfect for someone who is reliable, possesses excellent communication skills, and thrives in a fast-paced setting where precision and customer service are paramount. As a Drop-Off Pickup Assistant, you will be a vital front-line representative, ensuring smooth and efficient handling of all incoming and outgoing items for our valued clients.
This position offers an exciting opportunity to gain hands-on experience in essential operational areas, including logistics coordination, basic inventory management, and direct customer interaction. You will be instrumental in maintaining an orderly and efficient pickup/drop-off area, accurately logging items using our internal systems, and providing exceptional service that reflects Career.zycto’s commitment to excellence. We value a proactive approach and a strong willingness to learn, offering comprehensive training to equip you with the knowledge and tools necessary for success in this role and beyond. If you’re looking for a role that combines important administrative tasks with active client engagement, and offers a clear path for skill development and potential advancement, Career.zycto invites you to apply. We are dedicated to building a team that is not only efficient and productive but also fosters a positive, respectful, and inclusive workplace culture where every contribution is recognized and valued.
Key Responsibilities
- Greet and assist customers with drop-offs and pickups, ensuring a friendly, professional, and efficient experience.
- Accurately log all incoming and outgoing items into our system, including detailed descriptions, quantities, and customer information.
- Organize and maintain the drop-off/pickup area, ensuring cleanliness, safety, and easy accessibility of items.
- Verify item counts and conditions meticulously upon receipt from customers and before releasing them for pickup.
- Process necessary paperwork and perform digital entries related to item handling and transactions.
- Communicate effectively with internal teams regarding item status, special instructions, and any discrepancies.
- Handle customer inquiries and resolve minor issues or concerns with professionalism, patience, and courtesy.
- Adhere strictly to all company policies and procedures regarding item security, data privacy, and operational guidelines.
- Assist with general administrative tasks and other operational duties as needed to support the overall team and business objectives.
Required Skills
- High School Diploma or equivalent.
- Basic computer proficiency, including data entry and email communication.
- Excellent verbal communication and interpersonal skills.
- Strong organizational abilities and meticulous attention to detail.
- Ability to lift and carry up to 25 lbs consistently.
- A genuine customer-service oriented mindset.
- Reliable, punctual, and a strong work ethic.
Preferred Qualifications
- Previous experience in a customer service, retail, or administrative support environment.
- Familiarity with basic inventory management principles or similar tracking systems.
- Proficiency with Microsoft Office Suite (Word, Excel).
- Ability to multitask effectively and prioritize tasks in a busy, dynamic environment.
Perks & Benefits
- Competitive hourly wage with opportunities for performance-based recognition.
- Generous paid time off and observed holidays.
- Comprehensive health, dental, and vision insurance options.
- Opportunities for career growth and professional development within the company.
- A supportive, collaborative, and team-oriented work environment.
- Extensive on-the-job training to ensure your success.
- Employee discount programs on various products and services.
How to Apply
If you are ready to embark on a rewarding career path and contribute to a thriving team in Phenix City, we encourage you to apply! Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your application and potentially welcoming you to the Career.zycto family.
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