About Company
Seeking an environment where your passion for digital innovation can flourish? Career.zycto offers a vibrant, supportive launchpad specifically designed for aspiring e-commerce professionals. We believe in nurturing talent from the ground up, providing the tools and mentorship necessary for an Entry-Level E-commerce Assistant to thrive. Here, you won’t just be an assistant; you’ll be an integral part of shaping our online presence and customer experience. Join a dynamic team committed to continuous learning and making a real impact in the ever-evolving digital marketplace. Your career journey starts here, with exciting growth potential.
Job Description
Are you passionate about the digital world and eager to kickstart your career in the booming e-commerce industry? Career.zycto is seeking a motivated and detail-oriented Entry-Level E-commerce Assistant to join our growing team in Bathurst, New Brunswick. This is an incredible opportunity for someone with little to no prior experience to learn the ropes of online retail, gain invaluable skills, and grow within a supportive and dynamic environment.
As an E-commerce Assistant, you will play a crucial role in supporting the daily operations of our online store. You will be instrumental in ensuring our products are accurately represented, orders are processed efficiently, and our customers receive exceptional service. This position offers a broad introduction to various facets of e-commerce, including product management, inventory control, digital marketing support, and customer relationship management. We are looking for an individual who is a quick learner, possesses a strong work ethic, and has a keen eye for detail. You’ll work closely with our experienced e-commerce manager and marketing team, gaining hands-on experience with industry-standard platforms and tools. If you’re a proactive individual with a desire to contribute to a thriving online business and develop a solid foundation in digital commerce, we encourage you to apply. We are committed to fostering your professional development and providing a clear pathway for advancement within our organization.
Key Responsibilities
- Assist with product listing and maintenance, ensuring accurate descriptions, images, and pricing across all e-commerce platforms.
- Monitor inventory levels and assist in updating product availability to prevent stockouts or overselling.
- Process online orders, coordinate with fulfillment teams, and track shipments to ensure timely delivery.
- Respond to customer inquiries via email or chat, providing excellent service and resolving issues promptly.
- Perform data entry tasks related to product information, sales reports, and customer feedback.
- Support digital marketing efforts by scheduling social media posts, assisting with email campaigns, and conducting market research.
- Conduct quality assurance checks on website content and functionality.
- Assist in analyzing sales data and website performance metrics.
- Stay updated on e-commerce best practices and emerging trends.
Required Skills
- High school diploma or equivalent.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong written and verbal communication skills.
- Exceptional attention to detail and organizational abilities.
- Ability to work independently and as part of a team.
- Eagerness to learn and adapt in a fast-paced environment.
- Basic understanding of internet navigation and online shopping.
Preferred Qualifications
- Post-secondary education in business, marketing, or a related field.
- Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce).
- Basic knowledge of digital marketing concepts (SEO, social media).
- Experience with image editing software (e.g., Canva, Adobe Photoshop) is a plus.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health and dental benefits package.
- Paid time off and holidays.
- Opportunities for professional development and training.
- Mentorship from experienced e-commerce professionals.
- Dynamic and collaborative work environment.
- Employee discounts on company products.
- Modern office space in Bathurst, New Brunswick.
How to Apply
Ready to jumpstart your career in e-commerce? Click the application link below to submit your resume and a brief cover letter outlining why you’re a great fit for this entry-level role. We look forward to reviewing your application!
