About Company
National Foods Limited is a leading food manufacturer in Zimbabwe, boasting a rich heritage that spans over 100 years. We are dedicated to providing high-quality, staple food products to millions across the nation, playing a crucial role in the country’s food security and economy. Our diverse portfolio includes flour, maize meal, cooking oil, stockfeeds, and various snack foods, all produced with an unwavering commitment to quality and innovation. As we continue to expand our reach and embrace digital transformation, we are strengthening our e-commerce capabilities to ensure our products are accessible to an even wider audience. At National Foods, we foster a culture of excellence, integrity, and continuous improvement, empowering our employees to grow and contribute to our collective success.
Job Description
Are you a meticulously organized, detail-oriented individual with a passion for digital operations and a knack for data accuracy? National Foods Limited is seeking a dedicated E-commerce Inventory Synchronization Assistant to join our growing remote team. In this pivotal role, you will be instrumental in ensuring the seamless flow and accurate representation of our product inventory across all e-commerce platforms, directly impacting our online sales and customer satisfaction. This is a remote position, offering the flexibility to work from your preferred location within Kwekwe, Midlands Province, while collaborating dynamically with various internal departments.
As our E-commerce Inventory Synchronization Assistant, you will be the guardian of our digital stock, responsible for monitoring, updating, and reconciling inventory data to prevent discrepancies and optimize product availability for our online customers. Your work will involve utilizing various e-commerce platform backends and internal inventory management systems, ensuring that our online storefronts always reflect the most current and accurate stock levels. You will troubleshoot synchronization issues, identify root causes of data inconsistencies, and implement corrective measures promptly. This role requires a proactive approach, excellent problem-solving skills, and a strong commitment to maintaining data integrity. You will collaborate closely with our warehouse logistics, sales, and IT teams to facilitate smooth operations and contribute to strategic inventory planning. If you thrive in a fast-paced environment, possess strong analytical abilities, and are eager to make a significant impact on an established company’s digital presence, we encourage you to apply and help us deliver a superior online shopping experience to our valued customers.
Key Responsibilities
- Monitor and update inventory levels across all designated e-commerce platforms (e.g., company website, third-party marketplaces) in real-time.
- Perform regular audits and reconciliations of inventory data between physical stock records and digital platforms to identify and resolve discrepancies.
- Investigate and troubleshoot inventory synchronization errors, working closely with IT and platform support teams to implement solutions.
- Collaborate with the warehouse and logistics departments to track incoming shipments, outgoing orders, and stock adjustments, ensuring accurate digital representation.
- Generate comprehensive reports on inventory status, stock movement, sales trends, and potential stock-out risks to inform procurement and sales strategies.
- Assist in the forecasting of product demand and reordering processes to maintain optimal stock levels and prevent overselling or underselling.
- Ensure all product listings on e-commerce platforms accurately reflect available quantities, product variants, and other relevant inventory attributes.
- Develop and maintain detailed documentation of inventory synchronization processes and best practices.
- Provide support for seasonal promotions, new product launches, and special sales events by ensuring timely and accurate inventory updates.
Required Skills
- Proven experience with e-commerce platforms (e.g., Shopify, WooCommerce, Magento) and their inventory management functionalities.
- Strong proficiency in Microsoft Excel or Google Sheets for data analysis, reporting, and manipulation.
- Exceptional attention to detail and a high degree of accuracy in data entry and reconciliation.
- Excellent problem-solving and analytical skills, with the ability to identify and resolve complex data issues.
- Solid understanding of inventory management principles and supply chain processes.
- Effective written and verbal communication skills for collaborating with internal teams.
- Ability to work independently and efficiently in a remote work environment.
- Familiarity with inventory management systems (IMS) or Enterprise Resource Planning (ERP) software.
Preferred Qualifications
- A diploma or degree in Business Administration, Logistics, Supply Chain Management, Information Technology, or a related field.
- Experience with data integration tools or APIs for e-commerce platforms.
- Prior experience in a remote work setting.
- Knowledge of digital marketing and e-commerce best practices.
Perks & Benefits
- Flexible remote work environment.
- Opportunities for professional growth and development within a leading national company.
- Competitive salary and benefits package.
- Collaborative and supportive team culture.
- Direct impact on the company's digital success and customer experience.
- Access to modern tools and technologies.
How to Apply
Interested candidates are invited to submit their comprehensive CV and a cover letter detailing their relevant experience and why they are an ideal fit for this remote role. Please click on the application link below to proceed with your application.