About Company
Pioneering digital retail solutions, Career.zycto empowers businesses to thrive in the dynamic e-commerce landscape. We are a fast-growing, innovation-driven firm dedicated to delivering exceptional online experiences for our clients and their customers. For an E-commerce Manager passionate about strategy, growth, and leading transformative projects from anywhere in the world, Career.zycto offers an unparalleled platform. Join a forward-thinking team that values autonomy, impact, and continuous learning, providing you the tools and freedom to sculpt the future of online commerce with cutting-edge technologies and a collaborative remote culture.
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Job Description
Career.zycto is seeking a highly motivated and experienced E-commerce Manager to spearhead our digital sales initiatives and optimize the online customer journey. This pivotal remote role offers the opportunity to shape the e-commerce strategy for a diverse portfolio of clients, driving revenue growth, enhancing brand presence, and fostering customer loyalty across various digital platforms.
As our E-commerce Manager, you will be instrumental in analyzing market trends, identifying growth opportunities, and implementing data-driven strategies to maximize online sales performance. You will be responsible for overseeing all aspects of our clients’ e-commerce operations, from website management and product catalog optimization to digital marketing campaigns and customer service integration. This role demands a strategic thinker with a keen understanding of the digital retail ecosystem, capable of translating complex data into actionable insights and leading cross-functional teams to achieve ambitious targets. You will not only manage existing platforms but also play a critical role in evaluating and implementing new e-commerce technologies and tools that can give our clients a competitive edge. This includes exploring AI-driven personalization, advanced analytics platforms, and innovative payment solutions to enhance the overall customer experience and operational efficiency.
You will work closely with marketing, product development, and IT teams to ensure a seamless and engaging online experience. From conceptualizing new features to optimizing existing functionalities, your expertise will directly impact our clients’ success. Furthermore, you will be responsible for budgeting, forecasting, and performance reporting, ensuring transparency and accountability in all e-commerce endeavors. We are looking for a leader who is proactive, results-oriented, and thrives in a fast-paced, remote work environment. If you are passionate about pushing the boundaries of online retail, possess a strong track record of scaling e-commerce businesses, and are eager to make a significant impact from the comfort of your home, Career.zycto invites you to apply. This is a unique opportunity to join a company that champions innovation, supports professional growth, and believes in empowering its team members to achieve their full potential, while contributing to the success of diverse businesses globally.
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Key Responsibilities
- Develop and execute comprehensive e-commerce strategies to drive online sales and market share for client portfolios.
- Manage and optimize e-commerce platforms (e.g., Shopify, Magento, WooCommerce) including product listings, content, and user experience.
- Lead digital marketing efforts, including SEO, SEM, social media marketing, email marketing, and affiliate programs, specifically tailored for e-commerce.
- Analyze e-commerce performance data (traffic, conversion rates, AOV, LTV) to identify trends, opportunities, and areas for improvement.
- Oversee the end-to-end customer journey, ensuring a seamless experience from discovery to post-purchase support.
- Manage e-commerce budgets, forecasts, and performance reporting for key stakeholders.
- Research and implement new e-commerce technologies and best practices to enhance platform capabilities and customer engagement.
- Collaborate with cross-functional teams (marketing, product, IT, operations) to align e-commerce initiatives with overall business objectives.
- Stay abreast of industry trends, competitive landscape, and regulatory changes affecting e-commerce.
- Develop and mentor a team of e-commerce specialists, as the team grows.
Required Skills
- Proven track record of 5+ years in e-commerce management, with a focus on strategy and growth.
- Strong understanding of e-commerce platforms (e.g., Shopify Plus, Magento, BigCommerce) and their ecosystems.
- Expertise in digital marketing channels (SEO, SEM, Social Media, Email, Content Marketing) for e-commerce.
- Proficiency in web analytics tools (e.g., Google Analytics, Adobe Analytics) and A/B testing methodologies.
- Demonstrated ability to analyze data, derive actionable insights, and make data-driven decisions.
- Excellent project management, organizational, and leadership skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively in a remote environment.
- Proficiency in English, both written and verbal.
Preferred Qualifications
- Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field.
- Experience with international e-commerce operations and logistics.
- Familiarity with CRM systems and marketing automation platforms.
- Certification in Google Analytics, Google Ads, or similar digital marketing platforms.
- Experience managing e-commerce for multiple brands or clients simultaneously.
- Knowledge of UX/UI best practices for e-commerce websites.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Fully remote work environment with flexible hours.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and public holidays.
- Professional development opportunities and training allowances.
- Access to cutting-edge e-commerce tools and technologies.
- Collaborative and supportive international team culture.
- Home office setup allowance.
How to Apply
Interested candidates are invited to submit their comprehensive resume and a cover letter detailing their relevant experience and why they are the ideal fit for this remote E-commerce Manager role. Please click on the application link below to apply directly.
