About Company
Career.zycto stands as a beacon in talent acquisition, expertly bridging the gap between innovative businesses and top-tier professionals. We are a forward-thinking recruitment partner, committed to fostering growth and delivering tailored solutions that resonate. For an E-commerce Specialist, our environment offers unparalleled opportunities to sculpt the digital storefronts of tomorrow, collaborating with a diverse portfolio of clients. You’ll leverage your insights to identify key talent, ensuring robust online presence and seamless fulfillment operations. It’s an ideal setting to expand your impact across various e-commerce ventures, shaping the future of online retail.
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Job Description
We are seeking a highly motivated and detail-oriented E-commerce Specialist with a strong focus on online store management and fulfilment operations. As a vital member of our team, you will be responsible for ensuring the smooth, efficient, and profitable operation of our clients’ online retail channels. This pivotal role involves a blend of strategic thinking, technical expertise, and hands-on operational management to drive sales, enhance customer experience, and optimize the entire order-to-delivery process.
The ideal candidate will possess a comprehensive understanding of various e-commerce platforms, digital marketing strategies, inventory management, and logistics coordination. You will be instrumental in maintaining product listings, optimizing conversion funnels, managing stock levels, and overseeing the timely and accurate dispatch of orders. This role offers a unique opportunity to contribute significantly to the growth and success of diverse e-commerce ventures, working in a dynamic and fast-paced environment where your expertise will directly translate into tangible business results. If you are passionate about e-commerce, meticulous about operational excellence, and eager to make a significant impact, we encourage you to apply.
Key Responsibilities
- Manage and maintain product listings, ensuring accuracy, rich content, and SEO optimization across various e-commerce platforms.
- Monitor website performance, user experience, and sales data to identify trends, opportunities, and areas for improvement.
- Implement and manage digital marketing campaigns (SEO, SEM, email marketing, social media) to drive traffic and conversion.
- Oversee inventory management, including stock forecasting, replenishment, and reconciliation to prevent stockouts and overstocking.
- Coordinate all aspects of order fulfilment, from processing and picking to packing and dispatch, ensuring accuracy and efficiency.
- Manage relationships with third-party logistics (3PL) providers and shipping carriers.
- Handle customer service inquiries related to orders, shipping, and returns, providing exceptional support.
- Analyze sales data, customer feedback, and market trends to provide actionable insights and recommendations.
- Ensure compliance with all e-commerce policies, regulations, and industry best practices.
- Collaborate with marketing, sales, and product teams to launch new products and promotions effectively.
Required Skills
- Proven experience as an E-commerce Specialist or similar role (minimum 3 years).
- Proficiency with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce, BigCommerce).
- Strong understanding of SEO, SEM, and Google Analytics.
- Experience with inventory management and order fulfilment processes.
- Excellent data analysis skills with the ability to interpret complex data and make informed decisions.
- Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
- Exceptional written and verbal communication skills.
- Proficiency in Microsoft Office Suite, especially Excel.
Preferred Qualifications
- Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field.
- Experience with CRM systems and email marketing platforms.
- Familiarity with A/B testing and conversion rate optimization (CRO) techniques.
- Knowledge of international shipping regulations and customs procedures.
- Certification in Google Analytics or Google Ads.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Generous paid time off and public holidays.
- Comprehensive health and wellness benefits package.
- Opportunities for professional development and continuous learning.
- Dynamic and collaborative work environment.
- Employee discount programs.
- Company-sponsored social events and team-building activities.
- Modern office facilities with excellent transport links.
How to Apply
If you are ready to take on this exciting challenge and contribute to a thriving e-commerce landscape, we invite you to submit your application. Please click on the application link below to apply directly. We look forward to reviewing your qualifications and learning more about your passion for e-commerce.
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