About Company
Innovating at the forefront of digital commerce, Career.zycto empowers its team to shape the future of online retail. We’re a rapidly growing firm dedicated to delivering exceptional value through cutting-edge technology and a customer-centric approach. For an E-commerce Specialist, this translates into an unparalleled opportunity to design, implement, and optimize strategies that directly impact our success. You’ll thrive in an environment that values proactive thinking, creativity, and a results-driven mindset, making a tangible difference in our evolving online presence.
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Job Description
We are seeking a highly motivated and detail-oriented E-commerce Specialist to join our dynamic team in Sandyknowes, Belfast. This pivotal role is perfect for a professional passionate about driving online sales, enhancing customer experience, and optimizing operational efficiency within an e-commerce framework. As an E-commerce Specialist, you will be instrumental in managing and growing our online store, ensuring a seamless journey from product discovery to successful fulfilment.
Your core focus will encompass the entire e-commerce lifecycle. This includes managing product listings, optimizing conversion funnels, implementing SEO best practices, and executing digital marketing campaigns. You will also take ownership of inventory management, order processing, and coordinating with our logistics partners to ensure timely and accurate delivery of products. This role requires a blend of creative problem-solving, analytical thinking, and a hands-on approach to daily operations.
Career.zycto offers an exciting opportunity to contribute directly to our growth story. You will work cross-functionally with marketing, customer service, and supply chain teams to align strategies and achieve ambitious sales targets. We are looking for someone who can not only manage the existing infrastructure but also identify new opportunities for improvement and expansion. If you are ready to make a significant impact in a fast-paced environment and have a proven track record in e-commerce, we encourage you to apply and help us elevate our online presence to new heights.
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Key Responsibilities
- Manage and maintain product listings, ensuring accuracy, rich content, and adherence to brand guidelines.
- Monitor website performance, user experience, and conversion rates, implementing strategies for continuous improvement.
- Develop and execute SEO/SEM strategies to increase organic traffic and visibility.
- Coordinate and manage digital marketing campaigns (email, social media, PPC) to drive sales and engagement.
- Oversee inventory levels, stock forecasting, and collaborate with procurement to prevent stockouts.
- Process online orders efficiently, manage returns/exchanges, and ensure timely fulfilment.
- Liaise with logistics providers to optimize shipping processes and resolve delivery issues.
- Analyze sales data, market trends, and competitor activities to identify growth opportunities.
- Provide regular reports on e-commerce performance, including sales, traffic, and conversion metrics.
- Ensure compliance with all e-commerce regulations and data privacy policies.
Required Skills
- Minimum 3 years of experience in an E-commerce Specialist or similar role.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of SEO, SEM, and digital marketing principles.
- Experience with web analytics tools (e.g., Google Analytics).
- Demonstrated ability to manage online inventory and fulfilment processes.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
Preferred Qualifications
- Bachelor’s degree in Marketing, Business Administration, E-commerce, or a related field.
- Experience with CRM systems and email marketing platforms.
- Knowledge of A/B testing and conversion rate optimization (CRO) techniques.
- Familiarity with graphic design tools for basic content updates (e.g., Canva, Photoshop).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Generous paid time off and public holidays.
- Comprehensive health and wellness benefits package.
- Opportunities for professional development and continuous learning.
- A vibrant and supportive team culture.
- Employee discount on company products.
- Modern office environment in a convenient Sandyknowes location.
How to Apply
Ready to take on this exciting challenge? Click on the application link below to submit your CV and a cover letter detailing your experience and why you are the perfect fit for this E-commerce Specialist role at Career.zycto. We look forward to hearing from you!
