About Company
Shoprite Nigeria is a leading retail chain and a household name across Nigeria, renowned for providing a vast selection of quality products at competitive prices. As part of the larger Shoprite Holdings group, Africa’s largest food retailer, we are committed to delivering an exceptional shopping experience to our millions of customers daily. With numerous stores strategically located throughout Nigeria, including our prominent branch in Festac Mall, Amuwo-Odofin, serving the Satellite Town community, Shoprite has established itself as a cornerstone of convenience and value. Our mission extends beyond just selling products; we aim to foster community development, empower local suppliers, and create meaningful employment opportunities for Nigerians. We pride ourselves on a dynamic work environment, a culture of continuous learning, and a team dedicated to excellence in customer service. Join Shoprite Nigeria and become part of a legacy that’s shaping the future of retail.
Job Description
Are you passionate about electronics and providing outstanding customer service? Shoprite Nigeria, a premier retail destination, is seeking an enthusiastic and knowledgeable Part-Time Electronics Retail Assistant to join our vibrant team at our Festac Mall branch, serving the Satellite Town community. In this exciting role, you will be at the forefront of assisting customers with their electronics purchases, ranging from home appliances and entertainment systems to mobile devices and accessories. You will be responsible for creating a positive shopping experience by understanding customer needs, demonstrating product features, and guiding them through informed decisions. This position requires a keen eye for detail, a proactive approach to sales, and a commitment to maintaining an beautiful and well-stocked electronics department. If you thrive in a fast-paced retail environment, enjoy interacting with people, and have a genuine interest in the latest technological innovations, this opportunity at Shoprite Nigeria is for you. This part-time role offers flexibility and a chance to develop valuable retail and customer service skills within a reputable, market-leading organization. You will play a crucial role in ensuring our customers leave satisfied, ready to enjoy their new electronic devices.
Key Responsibilities
- Proactively engage with customers to understand their electronics needs and recommend suitable products.
- Demonstrate product features and benefits, ensuring customers have a clear understanding before purchase.
- Maintain an organized, clean, and visually appealing electronics department, including product display and signage.
- Assist with inventory management, including stocking shelves, monitoring stock levels, and reporting discrepancies.
- Process sales transactions accurately using the POS system and handle cash/card payments responsibly.
- Stay up-to-date with new product launches, promotions, and technological advancements in the electronics industry.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Collaborate with team members to achieve sales targets and maintain high operational standards.
- Adhere to all company policies, procedures, and safety guidelines.
Required Skills
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a friendly and approachable demeanor.
- Basic understanding of various electronic products and their functionalities.
- Ability to work effectively in a fast-paced retail environment.
- Proficiency in English; knowledge of local languages (e.g., Yoruba, Igbo, Hausa) is a plus.
- Basic numeracy and computer literacy.
- Ability to stand for extended periods and lift moderate weights.
Preferred Qualifications
- Previous retail or customer service experience, especially in electronics.
- A passion for technology and a willingness to continuously learn about new products.
- Proven ability to meet or exceed sales targets.
- Minimum of a Senior School Certificate Examination (SSCE).
Perks & Benefits
- Competitive part-time salary.
- Opportunities for career growth and professional development within a leading retail group.
- Employee discount on store purchases.
- A dynamic and supportive work environment.
- Flexible working hours to support work-life balance.
- Training on product knowledge and customer service best practices.
- Contribution to a reputable and socially responsible organization.
How to Apply
Interested candidates are encouraged to apply by clicking on the link below. Please ensure your CV is up-to-date and highlights relevant experience.