About Company
Career.zycto empowers businesses through cutting-edge technology solutions, specializing in robust ERP implementations and ongoing support. We believe in fostering talent and providing a dynamic environment where curiosity meets innovation. For an ERP systems support trainee, this means unparalleled opportunities to dive deep into complex systems, learn from seasoned professionals, and directly contribute to impactful projects that streamline operations for diverse clients. Join us to kickstart your career in enterprise resource planning, where your growth is our priority and every day brings new challenges and learning curves. Our collaborative culture supports continuous skill development.
Advertisement
Job Description
Are you eager to launch your career in enterprise resource planning (ERP) and contribute to the efficiency of modern businesses? Career.zycto is seeking a highly motivated and detail-oriented ERP Systems Support Trainee to join our growing team in Walnut Grove, Langley. This is an exceptional entry-level opportunity for an aspiring IT professional to gain hands-on experience with leading ERP systems, provide essential support, and grow into a vital role within our technology landscape.
As an ERP Systems Support Trainee, you will be immersed in a dynamic learning environment, working closely with our experienced ERP specialists and consultants. Your primary focus will be to understand the intricacies of various ERP modules, assist in troubleshooting issues, and help maintain optimal system performance for our diverse client base. We’re looking for someone with a foundational understanding of IT principles, a strong desire to learn, and excellent problem-solving abilities. You’ll play a crucial role in ensuring our clients’ business operations run smoothly, providing first-line support, escalating complex issues, and contributing to documentation and training materials. This position offers a structured mentorship program designed to equip you with the technical skills and industry knowledge needed to become a proficient ERP professional.
Key Responsibilities
- Provide first-line technical support to end-users regarding ERP system queries and issues.
- Assist in diagnosing, troubleshooting, and resolving ERP system problems under guidance from senior specialists.
- Document support activities, solutions, and user guides to build a comprehensive knowledge base.
- Participate in testing new ERP functionalities, upgrades, and patches.
- Learn to configure and maintain various ERP modules to meet business requirements.
- Collaborate with ERP team members to improve system efficiency and user experience.
- Shadow senior team members during client engagements and system implementations.
- Contribute to training materials and user workshops for clients.
- Continuously learn about new ERP features, best practices, and industry trends.
Required Skills
- Basic understanding of IT systems and software applications.
- Excellent problem-solving and analytical skills.
- Strong verbal and written communication abilities.
- High level of enthusiasm for learning new technologies and systems.
- Ability to work effectively both independently and as part of a team.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
Preferred Qualifications
- Diploma or degree in Information Technology, Computer Science, Business Administration, or a related field.
- Prior exposure to any ERP system (e.g., SAP, Oracle, Microsoft Dynamics) through coursework or personal projects.
- Understanding of database concepts (SQL).
Perks & Benefits
- Comprehensive health and dental benefits package.
- Structured mentorship and career development programs.
- Opportunities for professional certification and continuous learning.
- Collaborative and supportive work environment.
- Modern office facilities in Walnut Grove, Langley.
- Company-sponsored social events and team-building activities.
- Paid time off and holidays.
How to Apply
Ready to launch your career with Career.zycto? We encourage all qualified applicants to apply directly by clicking the application link below. Please submit your resume and a cover letter outlining your interest in the ERP Systems Support Trainee role and how your skills and aspirations align with our company’s mission.
Advertisement
