About Company
Imagine a workplace where your flexibility is valued, and every day brings new connections. Career.zycto is dedicated to connecting talented individuals with dynamic event opportunities across Belfast. We champion a supportive environment, ensuring our team members thrive while providing exceptional experiences for guests. Join us to be part of memorable moments, contributing your unique skills to a diverse range of events. We pride ourselves on creating fulfilling roles that fit your lifestyle, fostering growth and professional development in a vibrant industry.
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Job Description
Are you a natural people-person with an unwavering passion for creating memorable and positive experiences? Career.zycto is actively seeking enthusiastic, adaptable, and flexible individuals to join our dedicated team as Event Guest Support in the vibrant city of Belfast, Northern Ireland. This is a truly exciting and dynamic opportunity designed for those who thrive in bustling, ever-changing environments and genuinely enjoy contributing to the seamless success of a diverse range of events, spanning from high-profile corporate conferences and professional exhibitions to lively cultural festivals, intimate private gatherings, and impactful community initiatives.
As a valued Event Guest Support team member, you will frequently be the first point of contact – the welcoming face and incredibly helpful hand – for countless attendees. Your primary mission will be to ensure every single guest feels genuinely valued, comfortable, and enjoys a perfectly seamless experience from the moment they arrive until their departure. Your days will be anything but routine; expect a varied, fast-paced, and engaging role involving a comprehensive array of duties. These include warmly greeting guests, efficiently checking tickets and managing accreditation, providing clear and concise directional assistance, expertly managing queues to optimize flow, and offering accurate general information about the event schedule, facilities, and points of interest. You will be absolutely instrumental in fostering and maintaining a friendly, safe, and impeccably organized atmosphere throughout the event duration. Moreover, you’ll be empowered to proactively assist with a myriad of guest inquiries and adeptly resolve minor issues or concerns with a calm, professional, and solution-oriented demeanor, always prioritizing guest satisfaction.
We deeply understand and appreciate the paramount importance of achieving a healthy work-life balance, which is precisely why this role is structured with highly flexible hours. This makes it an ideal fit for university students seeking to gain practical experience, part-time professionals looking for supplementary income, or indeed anyone eager to embrace engaging, varied work that truly complements their lifestyle. You’ll gain the invaluable autonomy to review available shifts and select those that seamlessly integrate with your existing schedule, thereby acquiring diverse and transferable experience across an extensive spectrum of event types and prestigious venues located right across Belfast. This position is perfectly suited for individuals who genuinely relish interacting with a wide array of people from different backgrounds, possess exceptional verbal communication and interpersonal skills, and consistently demonstrate a proactive, can-do approach to challenges and problem-solving. If you are eager to immerse yourself in the energetic heart of Belfast’s burgeoning event scene and make a tangible, positive difference in overall guest satisfaction, we wholeheartedly encourage you to apply. Join Career.zycto and become a vital, celebrated part of delivering truly unforgettable events for our esteemed clients and their cherished attendees.
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Key Responsibilities
- Warmly greet and welcome all event attendees, creating a positive first impression.
- Efficiently check tickets, manage guest lists, and assist with the distribution of accreditation.
- Provide accurate and up-to-date information about event schedules, venues, and facilities.
- Direct guests clearly to appropriate areas, seating, restrooms, and exits.
- Assist with queue management to ensure smooth and orderly entry and flow of guests.
- Respond promptly and professionally to guest inquiries, concerns, and minor issues, seeking solutions.
- Maintain a high standard of customer service, professionalism, and positive conduct at all times.
- Contribute to ensuring a safe, clean, and orderly environment for all attendees.
- Collaborate effectively and positively with event organizers, security personnel, and other team members.
Required Skills
- Excellent verbal communication and strong interpersonal skills.
- Demonstrated customer service-oriented mindset and a friendly demeanor.
- Ability to remain calm, patient, and professional, even under pressure.
- Strong problem-solving abilities and a proactive approach.
- High level of adaptability and flexibility to different event environments and tasks.
- Exceptional reliability, punctuality, and a strong work ethic.
Preferred Qualifications
- Previous experience in a customer-facing role, hospitality, or events.
- Knowledge of local Belfast attractions, public transport links, and event venues.
- Ability to work both independently with minimal supervision and effectively as part of a dynamic team.
- Proficiency in additional languages is a plus, but not required.
Perks & Benefits
- Highly flexible working hours designed to suit your personal lifestyle and commitments.
- Opportunities to work at a diverse range of exciting and high-profile events across Belfast.
- Gain invaluable hands-on experience in the thriving events and hospitality industry.
- Competitive hourly pay with regular payment cycles.
- Be part of a supportive, collaborative, and friendly team environment.
- Excellent opportunities for professional development and valuable networking within the industry.
How to Apply
If you are ready to be an integral part of unforgettable events and meet the qualifications listed, we encourage you to apply today! Please click on the application link below to submit your interest directly. We look forward to reviewing your application and potentially welcoming you to the Career.zycto team.
