About Company
Banha University is a leading public university in Egypt, committed to excellence in education, research, and community service. Our Shubra Faculty of Engineering, located in the vibrant heart of Shubra El Kheima, is a hub of innovation and academic achievement. We frequently host a diverse array of events, including academic conferences, workshops, graduation ceremonies, cultural festivals, and community outreach programs. These events are crucial for fostering intellectual exchange, celebrating achievements, and engaging with the wider community. We pride ourselves on creating a dynamic and welcoming environment for students, faculty, and visitors alike, and the success of our events largely depends on the dedication and professionalism of our support staff. Joining our team means becoming part of an institution that values collaboration, growth, and making a positive impact.
Job Description
Are you a highly motivated and customer-focused individual looking for part-time, temporary work in a dynamic academic setting? Banha University – Shubra Faculty of Engineering is seeking enthusiastic Event Ushers to join our team for various upcoming events. This temporary, part-time role offers an excellent opportunity to gain valuable experience in event management and customer service within a prestigious educational institution. As an Event Usher, you will be the face of our events, responsible for ensuring a smooth, welcoming, and safe experience for all attendees. Your primary duties will involve greeting guests, guiding them to their designated areas, providing essential information, and assisting with any inquiries or needs they may have. This role requires exceptional interpersonal skills, a proactive attitude, and the ability to handle various situations with grace and efficiency. You will play a crucial part in maintaining order, ensuring compliance with event regulations, and contributing to the overall success and positive atmosphere of our gatherings. This position is ideal for students, recent graduates, or anyone seeking flexible work that makes a tangible difference in creating memorable experiences for our university community and visitors. The hours will vary based on event schedules, offering flexibility to suit your availability.
Key Responsibilities
- Warmly greet and welcome guests upon their arrival at various event venues.
- Verify tickets, invitations, or registration details accurately and efficiently.
- Provide clear directions and guide attendees to their seats, sections, or specific event areas.
- Distribute programs, informational materials, or other event-related items.
- Answer guest questions regarding event schedules, facilities, and general information with courtesy and professionalism.
- Monitor entry and exit points, ensuring smooth flow of traffic and adherence to security protocols.
- Assist attendees with special needs, including accessibility requirements.
- Resolve minor conflicts or issues that may arise among guests in a calm and respectful manner.
- Report any security concerns, medical emergencies, or unusual incidents to the event management team immediately.
- Help maintain cleanliness and orderliness of the event space before, during, and after events.
- Be knowledgeable about emergency procedures and assist in guiding guests during evacuations if necessary.
Required Skills
- Excellent verbal communication and interpersonal skills in Arabic.
- Strong customer service orientation with a friendly and approachable demeanor.
- Ability to remain calm, professional, and courteous under pressure.
- Punctuality and reliability are essential for event schedules.
- Ability to stand and walk for extended periods during events.
- Proactive problem-solving skills and a keen eye for detail.
- Ability to work effectively both independently and as part of a team.
Preferred Qualifications
- Previous experience in a customer service, hospitality, or event support role.
- Fluency in English is a significant advantage.
- Basic knowledge of first aid or emergency response procedures.
- Currently enrolled in or a graduate of a university program.
- Familiarity with the Banha University campus and event venues.
Perks & Benefits
- Flexible part-time hours tailored to event schedules.
- Opportunity to work in a vibrant and prestigious academic environment.
- Gain valuable experience in event management and customer service.
- Networking opportunities with faculty, students, and community members.
- Contribute to the success of significant university events.
- A supportive and collaborative team atmosphere.
How to Apply
If you are eager to contribute to our dynamic event environment and meet the qualifications for this temporary, part-time Event Usher role, we encourage you to apply. Please click on the application link below to submit your application directly. We look forward to reviewing your qualifications!