About Company
FBC Bank, a leading financial institution in Zimbabwe, is dedicated to empowering individuals and businesses through innovative and reliable banking solutions. With a robust network of branches across the country, we are committed to fostering economic growth and community development. Our Gokwe branch plays a pivotal role in serving the vibrant local economy, providing essential financial services ranging from personal banking to corporate finance. We pride ourselves on a culture of integrity, professionalism, and customer-centricity, striving to be the bank of choice for all Zimbabweans. Joining FBC Bank means becoming part of a forward-thinking team that values collaboration, excellence, and continuous professional development. We believe in nurturing talent and offering opportunities for growth within a dynamic and supportive environment, where your contributions are recognised and rewarded.
Job Description
FBC Bank is seeking a highly organised, proactive, and detail-oriented Executive Assistant to provide comprehensive administrative and secretarial support to the Branch Manager at our Gokwe location. This critical role ensures the efficient operation of the Branch Manager’s office, facilitates effective communication, and contributes significantly to the smooth running of branch activities. The ideal candidate will be a trusted partner, capable of managing complex schedules, handling confidential information with utmost discretion, and anticipating needs before they arise. You will be instrumental in enhancing productivity, streamlining processes, and maintaining a professional image for the branch. This is an exciting opportunity for an individual who thrives in a fast-paced banking environment and possesses exceptional organisational and interpersonal skills, eager to make a tangible impact within a reputable financial institution. Your contributions will directly support strategic objectives and operational excellence, playing a key role in the overall success of the branch.
Key Responsibilities
- Manage and maintain the Branch Manager's calendar, including scheduling appointments, meetings, and intricate travel arrangements.
- Prepare, proofread, and edit correspondence, communications, presentations, and other documents for both internal and external stakeholders, ensuring accuracy and professionalism.
- Organise and coordinate internal and external meetings, including preparing comprehensive agendas, accurately recording minutes, and ensuring diligent follow-up on all action items.
- Handle sensitive and confidential information with the utmost discretion and professionalism, maintaining strict privacy protocols.
- Act as a primary point of contact for internal and external inquiries, adeptly screening calls and directing them to the appropriate individuals or departments.
- Conduct thorough research, compile relevant data, and prepare detailed reports and summaries as requested by the Branch Manager.
- Assist in the preparation of budgets, financial reports, and expense claims, ensuring compliance with company policies.
- Maintain an organised and efficient filing system for important documents, both physical and electronic, ensuring easy retrieval.
- Coordinate special projects and events as assigned by the Branch Manager, ensuring timely and successful execution from conception to completion.
- Facilitate effective and clear communication channels within the branch and with other departments, fostering a collaborative environment.
Required Skills
- Proven experience (minimum 3 years) as an Executive Assistant or Senior Administrative Assistant, ideally within a corporate setting.
- Excellent written and verbal communication skills in English, with strong command of grammar and composition.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), including experience with complex document creation and data management.
- Strong organisational and planning skills with exceptional attention to detail and ability to manage multiple priorities.
- Ability to prioritise tasks effectively, manage multiple projects simultaneously, and meet demanding deadlines in a dynamic and fast-paced environment.
- Demonstrated high level of integrity, trustworthiness, and discretion in handling confidential and sensitive information.
- Proactive approach to problem-solving, with the ability to anticipate needs and act independently.
Preferred Qualifications
- A Diploma or Degree in Business Administration, Secretarial Studies, Office Management, or a related field.
- Previous experience working within the financial services sector, particularly banking, is highly advantageous.
- Knowledge of local business practices and the community dynamics in Gokwe, Midlands Province.
- Familiarity with various office management software and communication tools beyond standard Microsoft Office applications.
- Ability to speak Shona or Ndebele is considered an added advantage for local community engagement.
Perks & Benefits
- Competitive salary package commensurate with experience and qualifications.
- Comprehensive health insurance coverage for employees and their families.
- Excellent opportunities for professional development and continuous career growth within a leading financial institution.
- A supportive, inclusive, and collaborative work environment that values teamwork and mutual respect.
- Access to employee wellness programs designed to promote health and work-life balance.
- Attractive banking benefits and exclusive discounts on FBC Bank products and services.
- Participation in a robust company pension scheme to secure your financial future.
How to Apply
Interested and qualified candidates are invited to submit their detailed Curriculum Vitae (CV) and a compelling cover letter outlining their suitability and interest for this Executive Assistant role. Please ensure your application clearly highlights your experience relevant to the responsibilities and required skills listed above. To apply, click on the application link below and navigate to the careers section on our official website to find the Executive Assistant position in Gokwe. We encourage early applications as we review candidates on a rolling basis. Join our team and contribute to a legacy of financial excellence!