About Company
Park Hyatt Zanzibar is a sanctuary of luxury and elegance located on the beachfront in the heart of Stone Town, a UNESCO World Heritage site. Our hotel blends Swahili culture, Arabic traditions, and European colonial architecture to create a truly unique and enriching experience for our guests. As part of the prestigious Hyatt global brand, we are committed to delivering unparalleled service, exquisite culinary journeys, and unforgettable stays. We pride ourselves on fostering a vibrant and inclusive work environment where every colleague is valued, empowered, and encouraged to grow. Joining Park Hyatt Zanzibar means becoming part of a global family dedicated to making a difference in the lives of our guests and our local community, contributing to the exceptional reputation of a world-renowned luxury hospitality brand. We are passionate about creating memorable moments for our guests and a supportive, growth-oriented culture for our team.
Job Description
Park Hyatt Zanzibar is seeking a highly organized, proactive, and discreet individual to join our executive team as an Executive Office Support professional on a Part-Time basis. In this pivotal role, you will be instrumental in ensuring the smooth and efficient operation of our executive office, providing comprehensive administrative and secretarial support to our senior management. Your contributions will be critical in maintaining the high standards of professionalism and efficiency expected within a luxury hospitality environment. This role requires exceptional attention to detail, strong communication skills, and the ability to handle sensitive information with the utmost confidentiality. You will be the organizational backbone for our leadership, managing complex schedules, orchestrating crucial communications, and facilitating key operational processes. Your day-to-day will involve a diverse range of tasks, from preparing impactful presentations and detailed reports to coordinating multi-departmental meetings and managing the flow of information across various channels. You will serve as the primary point of contact for internal and external stakeholders interacting with the executive office, ensuring all inquiries are handled promptly and professionally. We are looking for someone who thrives in a dynamic environment, possesses a meticulous approach to their work, and is dedicated to supporting the strategic objectives of a world-class hotel. If you are a self-starter with a passion for excellence and a commitment to service, we invite you to contribute your talents to our distinguished team. This part-time opportunity offers flexibility while allowing you to make a significant impact on our operations and guest experience, supporting the executive team in delivering the exceptional service Park Hyatt is renowned for.
Key Responsibilities
- Manage executive calendars, scheduling appointments, meetings, and travel arrangements.
- Prepare and edit correspondence, communications, presentations, and other documents on behalf of the executive team.
- Organize and coordinate meetings, conferences, and events, including preparing agendas, recording minutes, and distributing materials.
- Handle incoming and outgoing communications, including phone calls, emails, and postal mail, directing inquiries as appropriate.
- Maintain a highly organized and efficient filing system, both digital and physical, ensuring the confidentiality and accessibility of sensitive information.
- Conduct research and compile data to prepare reports and summaries as required by senior management.
- Liaise with internal departments and external partners to ensure smooth coordination of executive activities and projects.
- Oversee office supplies inventory and place orders as needed, ensuring the executive office is well-stocked and functional.
- Assist with special projects and initiatives as assigned by the executive team, demonstrating flexibility and adaptability.
Required Skills
- Proven experience (minimum 3 years) in an executive administrative or secretarial support role.
- Exceptional written and verbal communication skills in English; proficiency in Swahili is a significant advantage.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong organizational skills, with a meticulous attention to detail and ability to manage multiple priorities simultaneously.
- Demonstrated ability to exercise discretion and maintain the highest level of confidentiality.
- Excellent interpersonal skills and a professional demeanor, capable of interacting effectively with all levels of staff and external stakeholders.
- Proactive problem-solving abilities and a self-starter attitude.
Preferred Qualifications
- Diploma or Degree in Business Administration, Office Management, or a related field.
- Previous experience within the hospitality or luxury service industry.
- Familiarity with local business protocols and cultural nuances of Zanzibar.
- Experience with project management tools or specific hospitality management software.
Perks & Benefits
- Competitive part-time salary commensurate with experience.
- Opportunity to work within a prestigious global luxury brand, Park Hyatt.
- Supportive and inclusive work environment with opportunities for professional growth.
- Staff meal and laundry benefits.
- Access to global learning and development programs within the Hyatt network.
- Employee discounts on accommodation and dining at Hyatt properties worldwide.
- A chance to contribute to the vibrant hospitality scene of Zanzibar's Stone Town.
How to Apply
If you are ready to bring your exceptional organizational skills and professional demeanor to our team, we encourage you to apply. Please click on the link below to visit our careers page. On the Hyatt careers website, search for positions in ‘Zanzibar’ or filter by location to find this opportunity and submit your application online.