About Company
National Commercial Bank Jamaica Limited (NCB Jamaica Limited) is Jamaica’s leading financial group, renowned for its commitment to innovation, customer satisfaction, and national development. With a rich history spanning over 180 years, NCB has grown to become a cornerstone of the Jamaican economy, providing a comprehensive suite of banking and financial services to individuals, small and medium-sized enterprises, and large corporations. Our mission is to empower the dreams of our customers, build strong communities, and drive economic growth through sustainable practices and a passionate, high-performing team. We pride ourselves on fostering an inclusive and dynamic work environment where every employee is valued, given opportunities for growth, and encouraged to contribute to our collective success. Joining NCB means becoming part of a legacy of excellence and a future of endless possibilities.
Job Description
We are seeking a highly organized, proactive, and discreet Executive Secretary to provide comprehensive administrative and executive support to senior leadership at our Old Harbour branch. This pivotal role is ideal for a seasoned administrative professional who thrives in a fast-paced environment and possesses exceptional organizational, communication, and interpersonal skills. As an Executive Secretary, you will be instrumental in ensuring the seamless daily operations of the executive office, managing complex schedules, and acting as a crucial liaison between executives and various internal and external stakeholders. Your ability to anticipate needs, manage multiple priorities, and handle sensitive information with utmost confidentiality will be paramount to your success.
Key aspects of this role include meticulous calendar management, preparing and editing critical correspondence, reports, and presentations, and coordinating high-level meetings. You will be responsible for creating detailed agendas, taking accurate minutes, and ensuring follow-up actions are tracked and completed efficiently. Beyond routine administrative tasks, you will be a strategic partner, assisting with special projects, conducting research, and compiling data to support executive decision-making. The ideal candidate will demonstrate a strong work ethic, a polished professional demeanor, and an unwavering commitment to excellence. If you are a self-starter with a keen eye for detail and a passion for supporting leadership in a dynamic financial institution, we encourage you to apply and contribute to NCB’s legacy of success.
Key Responsibilities
- Manage and maintain executive calendars, scheduling appointments, meetings, and conferences efficiently.
- Prepare, proofread, and edit confidential correspondence, reports, presentations, and other documents.
- Organize and coordinate executive meetings, including preparing agendas, recording minutes, and tracking action items.
- Handle incoming and outgoing communications, including phone calls, emails, and postal mail, exercising discretion and good judgment.
- Arrange complex travel itineraries, including flights, accommodation, and ground transportation.
- Maintain an organized and efficient filing system, both physical and digital, ensuring quick retrieval of information.
- Act as a professional liaison between executives and internal departments, clients, and external partners.
- Assist with special projects, research, and data compilation as requested by senior management.
- Process expense reports and manage office supplies inventory for the executive office.
- Ensure strict confidentiality of all sensitive information and documents.
Required Skills
- Minimum of 3 years of executive secretarial or senior administrative experience.
- Exceptional organizational and time management skills with the ability to prioritize effectively.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Superior written and verbal communication skills in English.
- Proven ability to handle confidential information with integrity and discretion.
- Strong interpersonal skills and a professional, poised demeanor.
- Acute attention to detail and accuracy.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications
- Associate's or Bachelor's degree in Business Administration, Office Management, or a related field.
- Experience working in the banking or financial services industry.
- Familiarity with digital collaboration tools and project management software.
- Ability to speak and understand Jamaican Patois (desirable but not mandatory).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous pension plan.
- Paid time off, including vacation, sick leave, and holidays.
- Professional development and training opportunities.
- Employee wellness programs and initiatives.
- Exclusive banking benefits (e.g., preferential rates on loans and accounts).
- Opportunities for career advancement within a leading financial institution.
How to Apply
To apply for this exciting opportunity, please submit your detailed resume and a compelling cover letter outlining your relevant experience and why you are the ideal candidate for this role. Kindly click on the application link below to proceed with your application. We thank all applicants for their interest, however, only shortlisted candidates will be contacted.