About Company
National Commercial Bank Jamaica Limited (NCB) is Jamaica’s largest and most profitable financial group. For over 180 years, NCB has been at the forefront of financial innovation and service excellence, empowering individuals, families, and businesses across the island. Our mission is to continue to transform and simplify the way Jamaicans bank, ensuring financial accessibility and robust support for economic growth. We are a diverse and inclusive employer, committed to fostering a challenging yet rewarding environment where our employees can thrive, grow, and contribute meaningfully to the communities we serve. Joining NCB means becoming part of a legacy of trust, innovation, and community development, working alongside dedicated professionals who are passionate about making a difference.
Job Description
We are seeking a highly organized, proactive, and discreet Executive Support Secretary to join our dynamic team in Bog Walk, St. Catherine. This pivotal administrative role is essential for ensuring the smooth and efficient operation of our executive office. The ideal candidate will be a meticulous professional with exceptional communication skills, a keen eye for detail, and the ability to manage multiple priorities in a fast-paced corporate environment. You will be the backbone of executive support, managing schedules, correspondence, meetings, and information flow with utmost confidentiality and professionalism. This role requires someone who can anticipate needs, solve problems independently, and maintain a calm and composed demeanor under pressure. If you are passionate about providing high-level administrative assistance and thrive in a supportive, growth-oriented setting, we encourage you to apply. This is more than just a secretarial role; it’s an opportunity to be an indispensable part of our leadership’s success.
Key Responsibilities
- Provide comprehensive administrative support to assigned executives, including managing complex calendars, scheduling meetings, and coordinating travel arrangements.
- Prepare, edit, and format various documents, presentations, reports, and correspondence, ensuring accuracy, consistency, and adherence to company standards.
- Organize and maintain physical and electronic filing systems, ensuring efficient retrieval of documents and adherence to data protection policies.
- Act as a primary point of contact for internal and external stakeholders, screening calls, responding to inquiries, and redirecting as appropriate with a professional and helpful approach.
- Coordinate and prepare materials for meetings, including agendas, minutes, and follow-up actions, and ensure timely distribution to all participants.
- Manage office supplies inventory, place orders, and ensure the executive office is well-equipped and maintained.
- Handle sensitive information and confidential documents with discretion and integrity, upholding the highest standards of confidentiality.
- Assist with special projects and initiatives as assigned, demonstrating flexibility and a proactive attitude.
- Process expense reports, invoices, and other financial documentation in compliance with company policies.
- Facilitate internal communication and information flow between the executive office and various departments.
- Provide general office support, including greeting visitors, managing incoming/outgoing mail, and maintaining a tidy and organized workspace.
Required Skills
- Proven experience as an Executive Secretary, Administrative Assistant, or similar role for at least 3 years.
- Exceptional proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong organizational and time management skills with the ability to prioritize tasks effectively.
- Excellent written and verbal communication skills, with a keen eye for grammar and punctuation.
- High level of discretion and ability to handle confidential information with integrity.
- Proactive problem-solving abilities and a strong attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Demonstrated ability to interact professionally with all levels of staff and external contacts.
Preferred Qualifications
- Associate's or Bachelor's degree in Business Administration, Office Management, or a related field.
- Experience working in the financial services industry.
- Knowledge of project management principles and basic accounting practices.
- Familiarity with various office management software and communication platforms.
Perks & Benefits
- Competitive salary package.
- Comprehensive health and wellness benefits.
- Pension plan contributions.
- Opportunities for professional development and career advancement.
- Employee assistance programs.
- Dynamic and supportive work environment.
- Paid time off and holidays.
How to Apply
Interested candidates are invited to submit their application by clicking on the link below. Please ensure your resume highlights your relevant experience and skills that align with the requirements of this Executive Support Secretary role. We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.