About Company
Zan-Express Logistics stands as a pivotal leader in the logistics and supply chain sector across Zanzibar and East Africa. With a deep-rooted commitment to efficiency, reliability, and innovation, we specialize in providing seamless freight forwarding, warehousing, customs clearance, and distribution services. Our mission is to connect Zanzibar to the global market, ensuring that goods move swiftly, securely, and cost-effectively, while adhering to the highest international standards. We pride ourselves on fostering a dynamic and supportive work environment where every team member is empowered to contribute to our collective success and grow professionally. Joining Zan-Express Logistics means becoming part of a forward-thinking team dedicated to making a tangible impact on trade and commerce in the region.
Job Description
We are seeking a highly motivated and meticulously organized Export Cargo Documentation Assistant to join our thriving team in Fumba, Zanzibar Urban-West. This role offers the unique advantage of flexible working hours, accommodating a healthy work-life balance while ensuring operational excellence. As a crucial part of our export operations, you will be responsible for the accurate and timely preparation, processing, and management of all necessary documentation for international cargo shipments. Your expertise will ensure compliance with local and international customs regulations, facilitating smooth and efficient transit of goods from Zanzibar to destinations worldwide. This position requires an individual with exceptional attention to detail, strong communication skills, and a proactive approach to problem-solving. You will be instrumental in supporting our clients’ export needs, ensuring that every shipment is handled with precision and care from origin to destination. If you are passionate about logistics, thrive in a dynamic environment, and are looking for a role where your organizational skills truly make a difference, we encourage you to apply and contribute to Zan-Express Logistics’ continued growth and success.
Key Responsibilities
- Prepare, review, and process a comprehensive range of export documentation, including Bills of Lading (B/L), Air Waybills (AWB), commercial invoices, packing lists, certificates of origin, and customs declarations.
- Ensure all documentation adheres strictly to international trade regulations, customs requirements, and company policies, minimizing delays and potential penalties.
- Accurately input and maintain shipment data into the company's logistics management system, ensuring data integrity and accessibility.
- Liaise effectively with clients, shipping lines, airlines, freight forwarders, customs officials, and other stakeholders to obtain necessary information and resolve documentation discrepancies.
- Track and monitor the status of export shipments, providing regular updates to clients and internal teams.
- Assist in the preparation and submission of customs entries and other regulatory filings.
- Maintain organized and accessible digital and physical archives of all export-related documents.
- Respond promptly and professionally to inquiries regarding shipment status, documentation requirements, and customs procedures.
- Collaborate with the operations team to ensure smooth coordination between documentation processes and physical cargo handling.
- Identify and report any potential issues or delays in the documentation process, proposing solutions to mitigate risks.
Required Skills
- Proven meticulous attention to detail and accuracy in data entry and document preparation.
- Excellent written and verbal communication skills in English; Swahili proficiency is a significant advantage.
- Proficiency in Microsoft Office Suite, particularly Word and Excel, for data management and report generation.
- Solid organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
- Basic understanding of international trade terms (Incoterms) and export procedures.
- Ability to work independently and as part of a team, demonstrating strong interpersonal skills.
- Problem-solving aptitude with a proactive approach to identifying and resolving documentation challenges.
Preferred Qualifications
- Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Previous experience (1+ year) in export documentation, freight forwarding, or a similar administrative role within the logistics industry.
- Familiarity with specific customs software or enterprise resource planning (ERP) systems used in logistics.
- Knowledge of specific regulations or documentation requirements for common export commodities from Zanzibar (e.g., spices, agricultural products, handicrafts).
- Experience with online customs portals or electronic documentation platforms.
Perks & Benefits
- Competitive salary package commensurate with experience and skills.
- Flexible working hours to support work-life balance.
- Opportunities for professional growth and career advancement within a leading logistics company.
- A supportive and collaborative team environment.
- Contribution to Zanzibar's vital international trade sector.
- Health and wellness benefits.
- Continuous learning and development opportunities.
How to Apply
Interested candidates who meet the above criteria are invited to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience and skills.