About Company
Nestled on the pristine white sands of Kikadini, Jambiani, Blue Oyster Hotel is a charming and well-established boutique hotel renowned for its serene atmosphere, exceptional hospitality, and commitment to delivering unforgettable experiences for its guests. We pride ourselves on offering a unique blend of local culture and international comfort. Our on-site boutique plays a vital role in enhancing the guest experience, providing a curated selection of local crafts, unique fashion pieces, and essential resort wear. We are a team-oriented environment dedicated to excellence and guest satisfaction.
Job Description
Are you passionate about fashion, customer service, and working in a beautiful, vibrant setting? Blue Oyster Hotel is seeking a dynamic and engaging Part-Time Fashion Boutique Attendant to join our welcoming team in Kikadini, Jambiani. This role is perfect for someone who loves interacting with people, has an eye for style, and enjoys creating a delightful shopping experience for our international guests. As a Fashion Boutique Attendant, you will be the face of our boutique, responsible for showcasing our unique collection of apparel, accessories, and local artisanal products. You will assist guests in finding the perfect item, process sales efficiently, maintain an inviting store presentation, and contribute to the overall success of our retail operations. We are looking for an individual who is enthusiastic, reliable, and able to work flexible hours, including weekends and holidays, to cater to our guests’ needs. If you thrive in a customer-centric environment and have a keen interest in fashion and retail, we encourage you to apply and become a valued member of the Blue Oyster Hotel family. Your dedication will directly contribute to the memorable experiences our guests cherish during their stay with us.
Key Responsibilities
- Greet and assist guests with a warm and friendly demeanor, providing exceptional customer service.
- Actively engage with customers to understand their preferences and provide personalized recommendations for fashion items, accessories, and local crafts.
- Process sales transactions accurately using our point-of-sale (POS) system, handling cash and card payments.
- Maintain the boutique's visual merchandising standards, ensuring products are neatly displayed, well-stocked, and the area is clean and organized.
- Monitor inventory levels, assist with receiving new merchandise, and conduct periodic stock counts.
- Develop and maintain comprehensive product knowledge, including materials, origins, sizing, and styling advice, to effectively communicate value to customers.
- Handle customer inquiries, feedback, and returns/exchanges professionally and efficiently.
- Assist with opening and closing procedures for the boutique, including cash reconciliation and security checks.
- Contribute to a positive team environment and uphold the high standards of Blue Oyster Hotel.
Required Skills
- Excellent customer service and interpersonal skills.
- Strong communication skills in English and Swahili (written and verbal).
- Basic mathematical skills for handling transactions and counting inventory.
- A keen eye for fashion, merchandising, and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Reliability and flexibility to work part-time hours, including evenings, weekends, and public holidays.
- Ability to stand for extended periods and lift light to moderate merchandise.
Preferred Qualifications
- Previous experience (6-12 months) in retail sales, particularly in fashion, accessories, or a boutique setting.
- Familiarity with local Tanzanian crafts and fashion trends.
- Proficiency in additional languages such as Italian, German, or French is a significant advantage.
- Experience with point-of-sale (POS) systems.
Perks & Benefits
- Competitive hourly wage with potential for performance-based incentives.
- Opportunity to work in a stunning beachfront location in Zanzibar.
- Friendly and supportive work environment within a reputable hotel.
- Meals provided during shifts.
- Opportunity for growth and learning about local crafts and international retail standards.
- Employee discounts on hotel services (subject to availability and policy).
How to Apply
If you are enthusiastic about this opportunity and meet the qualifications, please click on the application link below to submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. In your cover letter, please mention the ‘Part-Time Fashion Boutique Attendant’ role. We look forward to hearing from you!