About Company
Are you a fashion enthusiast eager to connect clients with their perfect style? Career.zycto excels in identifying and nurturing talent for leading retail brands across Lagos. We bridge the gap between passionate professionals and dynamic opportunities within the fashion industry. Our mission is to empower individuals to thrive in environments where their skills are valued and their potential can flourish. We pride ourselves on fostering connections that lead to fulfilling careers, providing support and guidance every step of the way. Join us and discover a path where your love for fashion meets unparalleled career growth.
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Job Description
Are you passionate about fashion, possess exceptional customer service skills, and thrive in a dynamic retail environment? Career.zycto is seeking a talented and enthusiastic Fashion Sales Representative to join a vibrant boutique store located in the bustling Apapa area of Lagos. This is an exciting opportunity to immerse yourself in the world of high-end fashion, helping clients discover unique styles and build lasting relationships.
As a Fashion Sales Representative, you will be the face of our client’s brand, offering a personalized and memorable shopping experience. You’ll be responsible for engaging with customers, understanding their needs, and guiding them through our exquisite collection of apparel and accessories. Your role extends beyond basic sales; it’s about curating experiences, offering expert styling advice, and ensuring every client leaves feeling confident and satisfied. We’re looking for an individual who is not just a salesperson, but a true fashion advisor, capable of building rapport, driving sales, and maintaining the immaculate presentation of the boutique. If you have an eye for detail, a flair for fashion, and a dedication to exceeding customer expectations, we encourage you to apply and become a key player in a forward-thinking retail team.
Key Responsibilities
- Greet and assist customers in a friendly and professional manner, providing an exceptional in-store experience.
- Actively engage with clients to understand their style preferences, needs, and budgets.
- Provide expert fashion advice, styling suggestions, and product knowledge to help customers make informed purchasing decisions.
- Achieve and exceed daily, weekly, and monthly sales targets and KPIs.
- Process transactions accurately using the POS system, handling cash, credit, and debit card payments.
- Maintain an organized, clean, and visually appealing sales floor, including merchandising, re-stocking, and tidying fitting rooms.
- Assist with inventory management, including receiving, tagging, and organizing new arrivals.
- Build and maintain a strong client book, fostering long-term relationships through personalized follow-ups.
- Stay up-to-date with current fashion trends, product knowledge, and competitor activities.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Collaborate with team members to ensure smooth store operations and a positive work environment.
Required Skills
- Proven experience in retail sales, preferably within a fashion or luxury boutique setting (1+ year).
- Strong understanding of fashion trends, styling techniques, and garment care.
- Excellent communication and interpersonal skills, with the ability to build rapport quickly.
- Customer-centric approach with a passion for delivering outstanding service.
- Ability to work effectively in a fast-paced, target-driven environment.
- Proficiency in using Point-of-Sale (POS) systems and basic computer skills.
- Impeccable personal presentation and professional demeanor.
- Flexibility to work retail hours, including weekends and public holidays.
Preferred Qualifications
- Relevant diploma or certification in fashion, merchandising, or a related field.
- Experience with visual merchandising and store layout.
- Fluency in additional local languages (e.g., Yoruba, Igbo) is a plus.
- Established client network in the fashion retail space.
Perks & Benefits
- Competitive salary and attractive commission structure.
- Opportunity for professional growth and career advancement within the fashion industry.
- Generous employee discounts on boutique merchandise.
- Ongoing training and development in sales techniques and fashion knowledge.
- Dynamic and supportive work environment.
- Contribution to a reputable fashion brand's success.
How to Apply
To seize this exciting opportunity, please click on the application link below to submit your resume and a cover letter detailing your experience and passion for fashion sales. We look forward to reviewing your application and potentially welcoming you to a thriving retail environment.
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